Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer service, vendor relationships, or maintenance issues
Provide individual and team performance feedback and recommendations to managers
Lead and model selling and customer experience standards
Display knowledge of product, company policies and store strategies
Set the direction and goals for the day/shift when associates arrive for work
Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
Maintain policies and procedures
Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed