1 Group & Party Attendant Job in Springfield, IL

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Group & Party Attendant

Malibu Jack's Springfield

Springfield, IL | Full Time

$26k-35k (estimate)

4 Months Ago

Group & Party Attendant

$26k-35k (estimate)

Full Time 4 Months Ago

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Malibu Jack's Springfield is Hiring a Group & Party Attendant Near Springfield, IL

Job Description: Groups and Party Attendant

Reports to: Groups and Party Manager

At Malibu Jacks, we create an exciting career for passionate individuals to share in bringing entertainment and fun to our guests of all ages! Our vision is to create a safe, fun, and inclusive space for families of all ages to have the best in modern entertainment.

Job Summary:

We are looking for someone who embodies the joyful, welcoming, and fun presence that is Malibu Jacks, while maintaining our high standard of cleanliness and customer service. The Groups and Party Attendant role also handles money transactions. This position is suited for someone who is people oriented and who ensures every guest visit begins and ends with a friendly smile.

What You’ll Do:

Handle money transactions while keeping the party desk area clean and organized.
Overseeing set up and tear down of the party area before and after each group/party arrives and leaves.
Assist guests that ask for more information about groups and parties at the party desk.
Assist guests with any questions or concerns they may have.
Communicate daily with team members.
Calls and confirms groups/parties 2 weeks prior to their event.
Ensures all group/party information is clearly noted and dated on the invoice.
Pays off tabs in centeredge, updates invoices and files in the correct folder.
Email updated/paid invoices to customers.
Assists with large group events.
Answer calls and emails in the Call Center.
Other duties may be assigned as needed.

Skills We’re Looking For:

Ability to to count accurately and efficiently
Ability to multitask
Strong and consistent customer service
Strong teamwork ethic and attitude
Attention to detail

Minimum Qualifications:

Must be at least 18 years of age
Must be available to work weekends and holidays
Must have a high school diploma or GED; or equivalent combination of relevant education and experience
Able to stand for long periods of time
Able to lift 39 lbs unaided

What We Offer:

Malibu Jacks offers great work-life balance. There are opportunities for advancement, competitive benefits, and paid professional training to take your technical skills to the next level.