Description

This is a hybrid position with flexibility to work from home with some work at the office in Omaha.

Makovicka Physical Therapy is a dynamic company made of outpatient clinics that serve the Omaha and Lincoln area. We are a fast-paced and growth-oriented company committed to providing high-quality care to the community.

Position Summary:

The Medical Billing Specialist is responsible for the accurate data entry of (1) patient’s demographic information into the electronic medical record system and collection system, if needed, and (2) all payment types into the billing system. Follow up on all addendums, mass approve all electronic claims and submit all electronic claims daily. Help with patient statements and accounts receivable.

Essential Functions of the Medical Billing Specialist:

• Prepares and submits clean claims to various insurance companies either electronically or by paper.
• Send patient statements.
• Data Entry
• Payments
• Billing System
• Patient’s Demographic Information
• Electronic Medicare Record System
• Collection System
• Conducts self in accordance with HPA’s employee manual.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

Benefits Include: Insurance, 401(K) with matching, Continuing education reimbursement, Paid Time Off, and more.

Requirements

Qualifications:

Minimum Education/Licensure/Certification:

High school diploma is required; satisfactory completion of on the job training.

Prior work related experience in a physical therapy or medical area preferred.

Physical Requirements:

Requires frequent walking throughout clinic; requires sitting at a workstation/desk; requires standing; work may include occasional pushing and/or pulling, lifting, and carrying objects weighing up to 50 lbs. Requires physical ability to move, lift office supplies and equipment.

Mental Demands:

Ability to work at a fast pace and to prioritize multiple assignments/projects and respond to numerous requests; ability to resolve conflict amongst staff and to work collaboratively with administration, insurance companies and payers, other members of the staff; ability to concentrate and focus on projects; possess creative systems thinking to ensure operational efficiency; ability to problem solve and make decisions; self control and stress tolerance in dealing with multiple requests and conflicting demands from multiple customers.

Special Demands:

Demonstrates the ability to communicate with customers in a friendly, professional manner, has a high level of attention to detail in data entry and managing patient information. Has a working knowledge of computer programs and in operating standard office equipment. Functions effectively and efficiently under stress with frequent interruptions. Requires minimal sustained direction in carrying out departmental and professional responsibilities. Self starting and self motivating.

OSHA Category:

There is limited or no potential for exposure to blood borne pathogens.

Standards of Performance

1) Appearance: Our personal appearance represents our organization. Therefore, proper grooming and dress reflect respect for our customers. We will first consider customer expectations in how we present ourselves. Manners and expression convey our concern for and willingness to support our customers. Take pride in your work and the clinic that you are assigned to. Do your part to maintain an uncluttered and litter free workplace.

2) Commitment to Co-workers: We are linked to one another by a common purpose, which is serving our patients and community. Our co-workers are our teammates. They deserve our respect. Just as we rely on fellow employees, they rely upon us. Each of us has obligations to our co-workers.

3) Communication: The goal of good communication understands. We must be committed to listening attentively to our customers in order to fully understand their needs. Close attention should be given to both verbal and nonverbal messages. Deliver messages to customers with courtesy, clarity, and care. Speak in terms customers can easily understand.

4) Privacy: We will protect our customers’ right to privacy and modesty by creating and maintaining a secure and trusting environment. We will treat all information as confidential. Keeping information private will help to promote peace of mind and reduce anxiety.

5) Customer Waiting: We recognize that our customers’ time is very valuable. We strive to provide our customers with prompt service, always keeping them informed of delays and making them comfortable while they wait.

6) Safety Awareness: Safety is the responsibility of all employees. “Think safety, act safely, be safe and stay safe”. This is a fundamental responsibility of your job performance.