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Are you a customer-oriented professional with a knack for sales? Do you thrive in a fast-paced environment where you can combine your excellent customer service skills with your sales expertise?
Join our team as a Customer Service Representative, where you'll have the opportunity to engage with customers, provide outstanding service, and contribute to our sales success.
Responsibilities :
Serve as the first point of contact for our customers, delivering exceptional service and support
Assist customers with inquiries, product information, order processing, and issue resolution, ensuring a seamless and positive experience.
Identify and seize upselling and cross-selling opportunities to promote additional products or services to customers.
Build rapport and maintain relationships with customers, understanding their needs, preferences, and purchase history to offer personalized recommendations.
Collaborate with the sales team to meet or exceed sales targets, actively participating in sales initiatives and promotions.
Maintain a comprehensive knowledge of our products, features, and benefits to effectively communicate with customers and close sales.
Stay updated on industry trends, competitor offerings, and market dynamics to provide insights and contribute to sales strategies.
Document customer interactions and transactions accurately in our CRM system, maintaining thorough and up-to-date records.
Collaborate with cross-functional teams to resolve customer issues and ensure customer satisfaction.
Last updated : 2024-03-03
Full Time
Securities
$66k-87k (estimate)
03/05/2024
04/10/2024
LONDON
100 - 200
2011
$5M - $10M
Securities
The job skills required for Sales representative include Customer Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales representative positions, which can be used as a reference in future career path planning. As a Sales representative, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales representative. You can explore the career advancement for a Sales representative below and select your interested title to get hiring information.