Servers?are responsible?for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.

Essential Functions

• Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience

• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures

• Available to work a variety of hours, days, and shifts, including weekends

• Safely and effectively transport food or beverages to a table of three in a single trip

• Safely and effectively use and operate all necessary tools and equipment

• Ability to effectively communicate to perform and follow job requirements in written and spoken direction

• Ability to multitask calmly and effectively in a busy, stressful environment

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Required Experience:

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs

• Greet guests with a warm, sincere smile

• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy

• Understand and respond knowledgeably to questions about the restaurant and menu

• Use sales techniques to present and encourage current promotions to guests

• Follow all steps of service

• Understand and follow the food allergy procedure and special orders/restrictions

• Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals

• Comply with all safety and sanitation guidelines and procedures

• Successfully complete alcohol awareness training

• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Employee Handbook

• Get along well with others and be a team player

• Other duties will be assigned as needed

Join the Making Raving Fans Hospitality Group team! Our restaurants are recognized for great food and service and as being great places to work. We hire and care deeply for people with creativity, passion, and the drive to be the best. And we reward our teams with top notch benefits, career-long training & development, and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

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• BCBS health insurance & other options including dental & vision
• Paid Time Out
• Restaurant discounts and employee meals
• 401K
• Opportunities for career growth