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1 Universal Banker I Job in Reading, MA

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Make Your Move
Reading, MA | Full Time
$36k-44k (estimate)
2 Months Ago
Universal Banker I
Make Your Move Reading, MA
$36k-44k (estimate)
Full Time | Wholesale 2 Months Ago
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Make Your Move is Hiring an Universal Banker I Near Reading, MA

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.
Who We Are: Join an organization that prioritizes innovation, customer service and supporting the communities we serve. Love the people you work with while participating in and helping to shape our collaborative environment. When you join Salem Five, you become part of a growing, regional financial services company. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.

Why Salem Five: We’ve been around since 1855 – which means we will be around a lot longer – but we also know what it takes to be competitive in this day and age. We pride ourselves in being one of the first banks on the internet and continually try and push ourselves to offer the latest in online and mobile banking to serve our customers in whichever channel they prefer. Whether it be a virtual assistant via our website, obtaining cash at ATMs without a card present, or going through the mortgage process via our digital app, we want to offer the digital experiences that customers want. Continued company growth offers opportunities for individual growth.

Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.

JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following:

Business Development

  • Identify sales opportunities, deepen existing relationships, and grow Salem Five’s market share in the communities it serves.
  • In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services such as business loans, merchant, insurance, and investment services.
  • Engage in defined sales activities to include uncovering customer needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank’s system of record.
  • Participate in team meetings, contribute toward branch sales goals, engage in divisional campaigns, and celebrate team successes.

Customer Experience

  • Deliver an exceptional customer experience every time by:
    • Making a personal connection with every customer.
    • Uncovering their financial needs through meaningful discussion and exploration.
    • Making educated product and service recommendations based on expert knowledge of same.
    • Providing financial solutions that meet the customer’s needs.

Business Acumen and Technical Knowledge

  • Have a good understanding of the business of banking to include income and expense streams and portfolio of products and services.
  • Able to quickly learn all functionalities and related benefits inherent in the products and services offered by the Bank.
  • Demonstrate the ability to build relationships and alliances with customers and colleagues.
  • Able to demonstrate a high level of proficiency with Salem Five’s digital technology offerings.
  • Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management.
  • Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook).
  • Proficient using the Internet (mobile and desktop) to search for and locate information.
  • Eager to embrace new and emerging technologies.
Education and/or Experience
High school diploma, or equivalent required. Some experience in a retail environment preferred, but not required. Has or exhibits desire to develop skills in the banking industry and displays the qualities and attributes necessary to deliver a superior customer experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more

Salary Range: Competitive Base plus incentive

Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you.

Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$36k-44k (estimate)

POST DATE

03/30/2024

EXPIRATION DATE

05/08/2024

WEBSITE

makeyourmove.org

HEADQUARTERS

Olive Branch, MS

SIZE

<25

INDUSTRY

Wholesale

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The job skills required for Universal Banker I include Customer Service, Products and Services, ATM, Retail Banking, Financial Services, Mobile Banking, etc. Having related job skills and expertise will give you an advantage when applying to be an Universal Banker I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Universal Banker I. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Universal Banker I positions, which can be used as a reference in future career path planning. As an Universal Banker I, it can be promoted into senior positions as a Teller III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Universal Banker I. You can explore the career advancement for an Universal Banker I below and select your interested title to get hiring information.

If you are interested in becoming an Universal Banker, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Universal Banker for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Universal Banker jobs

Universal bankers should be comfortable executing marketing and sales techniques when the opportunity arises.

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Training Online Training For Bankers American Bankers Association.

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Creating an Atmosphere of Positive Evolution.

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Develop goals/action plans to enhance Customer Service, Banker and Teller skill sets.

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Attention to detail, problem solving, and the ability to be pro-active.

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Step 3: View the best colleges and universities for Universal Banker.

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