Our firm is currently seeking an individual to join our team as an innovative Customer Engagement Representative. We combine divergent skill sets and services to create integrated sales campaigns and compelling customer experiences. We know the importance of connecting brands with their audience, which is why we utilize our expertise and knowledge to help our clients plan their sales strategy and enter into new and existing markets. Customer Engagement Representatives are integral in delivering customer service, introducing products, and guaranteeing sales metrics for our clients by implementing entry-level communication and negotiation skills.

Our focus is on creating new customers and retaining the current customer base through personal interactions. We have found success in adding a personal touch to the consumer experience. The Customer Engagement Representative will be responsible for working directly with customers and representing our clients during sales transactions with the utmost professionalism. This person should be consumer-centric and possess impeccable communication and interpersonal skills.

Customer Engagement Representative Position Responsibilities:

• Completing new product and service sales using our POS system and personal outreach initiatives
• Mastering all client product and service knowledge
• Answering any customer questions and representing the client according to all compliant guidelines
• Recommending products and services according to consumer needs and wants
• Recording results of sales interactions with customers and bringing results back to clients
• Attending daily team planning meetings and contributing individual ideas
• Collaborate with other Customer Engagement Representatives to provide feedback to clients on how to better improve sales processes
• Work closely with other customer relations and sales team members and trade best practices

Customer Engagement Representative Preferred Qualities:

• A High school diploma or equivalency minimum
• A Bachelor’s degree in Communications, Business Administration, or a related field preferred
• 1-5 years of experience working in a customer service, retail, or sales environment
• A love for learning and a want to go above and beyond the Customer Engagement Representative role within the company
• Ability to absorb and implement sales, marketing, outreach, compliance, and business practices through proper training and development
• A team spirit and ability to work well with other Customer Engagement Representatives as well as solo
• An innovative spirit and resilient attitude

We are looking for a Customer Engagement Representative with a vision and determination to join our team and make change for the better! We will be reaching out within the week to discuss qualifications with chosen candidates.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• Paid time off
• Professional development assistance
• Referral program

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Clearwater, FL: Relocate before starting work (Required)

Work Location: On the road