JOB SUMMARY
The Maintenance Technician is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program, handling guest’s requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, etc., as assigned.

QUALIFICATION STANDARDS
Education & Experience:
• Experience in Maintenance or a related field preferred.
• High School diploma or equivalent required.
• Licensed in a trade preferred but not required (plumbing, electrical, HVAC, A/C, etc.).
• Must have a valid driver’s license for the applicable state.
Physical requirements:
• Long hours sometimes required.
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.

MENTAL REQUIREMENTS
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be able to work unsupervised.

DUTIES & FUNCTIONS
Essential:
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with Mainsail Lodging & Development standards, as required by scheduling which will vary according to the needs of the property.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with Mainsail Lodging & Development’s standards and regulations to encourage safe and efficient hotel operations.
• Follow all hotel and departmental procedures and policies.
• Report emergencies and safety hazards immediately/assists with safety concerns.
• Handle and complete guest’s maintenance requests in a timely fashion.
• Assist with the operation, maintenance, and repair of equipment.
• Replace A/C filters
• Change out light bulbs; perform preventative maintenance for guest units to include vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc.
• Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC.
• Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
• Immediately follow up on any alarms to determine the exact location and cause – determine emergency status and report to the Property Manager with findings.
• Keep assigned equipment and work areas clean and orderly
Marginal:
• Do periodic property tours of garden and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.
• Complete all appropriate Maintenance forms, if applicable
• Complete assigned maintenance request forms daily.
• Use proper two-way radio etiquette at all times when communicating with other employees.
• Perform any other duties as requested by management.

Mainsail Lodging & Development is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Mainsail’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law. Mainsail Lodging & Development maintains a drug-free workplace.