Job Description

Position: Oxbow Bar & Grill Bartender

Location: Fort Myers, FL

Reports to: Oxbow Bar & Grill General Manager, Assistant General Manager, Supervisor

Status: Non-Exempt (Hourly)

Job Summary:

Oxbow Bar & Grill Bartender will be responsible for ensuring exceptional service to all guests that are consistent and continually in accordance with the Luminary Hotel & Co. service standards and standards of Mainsail Lodging & Development. Oxbow Bar & Grill Bartenders will also be responsible for making alcoholic and non-alcoholic beverages by the recipe and delivering high-quality food and drinks in a clean and friendly environment.

Essential Functions

• General knowledge of cocktail crafting and mixology fundamentals
• Curate guests’ bar experience by making recommendations
• Knowledge of all beverages to include liquors, wines, and beers
• Serve guests in an efficient courteous manner following the proper steps of service
• Knowledge of proper cocktail making, as trained by Oxbow Bar & Grill
• Have necessary tools to run the shift such as pen, corkscrew, bar tools, etc.
• Ability to pair wines with meals
• Understanding that the bar serves a full food & drink menu and must be prepared to serve full coursed and/or shared meals to guests
• Light food running when applicable, ability to carry plates that may be warm or hot
• Knowledge of all menu items to include prep time, preparations, sauces, allergies, and accompaniments
• Collect and process payment for food and beverages served
• Follow standard TIPS practices to ensure safe and responsible serving of alcohol
• Be aware of any specials, soups, drinks, and any items that are running low
• Ability to handle station, or when situations arise, the ability to let manager/supervisor know ahead of time of any issues that may affect the guest experience
• Follow appropriate cash handling procedures as established by Accounting, and must be able to explain shortages and overages
• Maintain a clean and orderly bar area
• Clean glasses, utensils, coolers, and bar equipment
• Perform other duties as management requests to service our guests.

Qualification Standards

Education & Experience

• High School diploma or higher
• Previous hospitality experience required
• Minimum 2-year bartending experience in high volume bar or restaurant preferable in the Southwest, Florida area
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to use technology e.g. tablets, iPads

Physical Demands

• Ability to lift 20 pounds or more
• Ability to sit or stand for extended periods of time
• Ability to communicate clearly
• Corrected vision to normal range
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the office, the hotel, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high-pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be always aware that it may be necessary to move associates from their accustomed shift as business demands. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.

We are an equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is our policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law.