Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA , veterans, and all belief systems.

The Windsor Center is a short-stay crisis stabilization unit (CSU) that offers 24/7 services to adults and youth. The Windsor Center aims to increase access to crisis services, reduce inpatient hospitalization, reduce the amount of time that law enforcement is involved in a mental health crisis, and strengthen the existing outpatient behavioral health services.

Shifts Available:

• Program is open 24/7:
  • AM Shift: 7:00am-3:30pm
  • PM Shift: 3:00pm-11:30pm
  • NOC Shift: 11:00pm-7:30AM
• On Call, Shift Hours and Days vary as needed

Telecare participates in wage transparency. The beginning expected starting wage range is $29.01 - $31.00 hourly. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)

POSITION SUMMARY

Under supervision of a licensed clinician, the Social Work Clinician II provides clinical and casework services to members served and natural supports. This involves person centered recovery planning and collaborating with other services and agencies.

ESSENTIAL FUNCTIONS

• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders

• Provides safe, effective, and efficient implementation of direct care in accordance with established policies, procedures, and standards of care

• Works with members served and multidisciplinary treatment teams to design, implement, and evaluate the Recovery Plan

• Under clinical supervision, establishes and maintains a therapeutic relationship with members served

• Ensures provision of needed clinical services to assigned members served; coordinates ongoing treatment within the program and with outside agencies

• Provides individual and group therapy

• Documents all treatment provided in a thorough and consistent manner

• Collaborates with other staff in the discharge planning process and makes linkages to community services for members served

• Actively participates in multidisciplinary team meetings and recovery planning meetings

• Demonstrates knowledge of de-escalation techniques and crisis communication and management

• Serves as a clinical consultant to recovery team members

• Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.

QUALIFICATIONS

Required:

• A Master’s Degree in Social Work from an accredited graduate school and working towards licensure and registered with the Board of Behavioral Science
• One (1) year of direct service experience with individuals with severe mental illness in an inpatient or outpatient setting is required
• Criminal justice clearance and education verification
• Must be at least 18 years of age
• Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
• Willingness to use the company vehicle to drive clients to appointments and groups, etc. 
• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

Preferred:

• Previous experience with population to be served and/or work in a similar program setting

• One (1) year experience in drug and alcohol setting preferred; internship, employment, or volunteer work

• CADAC or similar certification

• Knowledge and experience with SBIRT

• Knowledge and experience with ASAM

• Familiar with mental health screening tools i.e. GAD-7, PHQ-9

SKILLS

• Ability to complete social histories, risk assessments, mental health status exams, and plans of care

• Ability to work collaboratively with physicians, nurses, and rehabilitation therapists

• Ability to form a therapeutic alliance with members served and families

• Sufficient medical knowledge to assess the needs of members served

• Skills in conducting group therapy

• Ability to advocate for the members served in other health delivery systems

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, stand, walk, bend, push, pull, squat, kneel, and lift and carry items weighing 25 pounds or less as well as to frequently reach, twist, and do simple and power grasping. The position requires manual deviation, repetition, and dexterity.

EOE AA M/F/V/Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.