POSITION: Case Manager (Next Step)

DEPARTMENT: Sacramento Social Services

LOCATION: Sacramento, CA

SUPERVISOR: Next Step Supervisor

STATUS: Non-Exempt / Full-time

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

BASIC PURPOSE

The purpose of this position is to assist clients of the Next Step Transitional Living Center Program in their efforts to maintain sobriety and to prepare for and access affordable housing. It is also to assist clients with job search skills, job placement and achieve a level of self-sufficiency to stay in housing. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Adheres to agency’s policies and procedures.
2. Provides holistic case management to clients within the Next Step Transitional Living Center Program. Case management tasks will include intake, assessment, information and referral, housing case management, application assistance, placement, and follow-up services.
3. Provide case management geared to housing assistance and job development. Employment services will include job preparation, job search, and workshops. Housing case management will include intake, assessment, information, and referral, including application assistance, placement, and follow-up services.
4. Implements case management standards as required by all funding sources including Salvation Army
5. Establishes and maintains a housing referral system for clients, including landlords, rental agencies, management companies, local and regional housing authorities.
6. Assists in coordinating periodic workshops for clients and potential clients on housing, employment, and related issues.
7. Assists in coordinating and assigning clients to various onsite AA, NA, and processing groups. As well as maintaining a list of other community and Salvation Army programs which assist with the maintaining of sobriety.
8. Maintains accurate and confidential case records on each client served.
9. Enters, tracks and reviews Bridges client data.
10. Ensures Case Management sessions are available to each client at least twice a month. As a Case Manager you will be assigned your caseload by the Lead Case Manager.
11. Attends training as required by The Salvation Army.
12. Completes and submits all required paperwork in a timely fashion as designated by the supervisor. Meets deadlines and department productivity demands.
13. Coordinates with the Next Step Supervisor to ensure house rules are being followed, proper discipline and accountability is being enforced/maintained, and to UA clients upon intake, suspicion of use and/or at random intervals.
14. Works with Next Step Supervisor to assist with monitoring the front desk.
15. Acts as role model within and outside the agency.
16. Maintains a positive respectful attitude.
17. Communicates regularly with supervisor about program issues.
18. Consistently reports to work on time prepared to perform duties of position.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS

1. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
2. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
3. AA degree in a related social services field, one to three years of experience or a combination of education and experience. Experience working in the housing arena, accessing housing for clients, conducting case management, and providing outreach and education services.
4. Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle.
5. Must be 21 years or older.
6. Complete The Salvation Army vehicle course training.

PHYSICAL REQUIREMENTS:

1. Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis.
2. Ability to grasp, push, and/or pull objects.
3. Ability to reach overhead.
4. Ability to operate telephone and computer.
5. Ability to lift up to 25 lbs. for administrative positions.
6. Ability to process written, visual, and/or verbal information.
7. Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

This document in no way constitutes an offer of employment nor act as terms and conditions of employment.

The Salvation Army is an Equal Employment Opportunity Employer.

Minorities/Women/Veterans/People with Disabilities.