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Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Summary
The Lead Guest Services Associate is responsible for providing quality customer service to members, clients and customers, in-person, via phone, Live Chat, and email. The Lead Guest Services Associate I will serve as acting Manager-On-Duty, responding appropriately to incidents and reporting appropriately. Additionally, the Lead Guest Services Associate I will provide oversight to and supervision of Guest Services Associates, open and close registers, assist with training staff on all thing’s membership, print rosters, and other membership related tasks to help the department at the direction of the Membership Coordinator and Membership Manager.
Essential Functions
Working Conditions
Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to be able to lift up to 10lbs. Ability to grasp, push, pull objects such as files, file cabinets drawers and reach overhead. Ability to operate computer, fax and telephone.
Minimum Qualifications
Skills, Knowledge & Abilities
Part Time
$42k-57k (estimate)
03/30/2024
05/28/2024