**Overview:**

Join our team as a Pack and Ship team member where you will play a crucial role in the day-to-day operations of our store facility. We are looking for dedicated individuals who are ready to contribute to our dynamic team environment.

OTHER DAY-2-DAY RESPONSIBILITIES

• Oversees Center maintenance, including cleanliness, safety, and organization
• Sales: Confidently explain various products and services. This includes upselling and cross selling products to the customer at hand. You will be the expert and customers will look to you for answers.
• Sell, Sell, Sell – You will learn the various benefits for products and services.
• Improve bottom line by reducing and eliminating wastage and maintain cost control, increase sales by UP Selling or Cross Selling
• Packaging Services: Perform estimates and pack high value & fragile contents for shipping per training methods. Help customers select moving supplies.
• Shipping Services: Receive & process packages for US Post Office, UPS, Fedex, DHL or Freight services including lifting & weighing packages on scale, accessing shipping software, generating labels, providing receipts & tracking information to customers, Perform quality control checks on inbound and outbound packages
• Document Services: Operate fax, digital printers, computers and other machines in a safe & efficient. Help customers select business cards, stationery, imprinted products, etc.
• Mailbox services: Explain mailbox service rates, benefits and the mailbox services agreement. Receive, log in, sort and place mail in mailbox modules accurately. Forward mail per customer instructions.
• Inventory management: Maintain inventory management counts
• Opening/Closing Procedures: Turn-on / Login to systems, tend to various tasks to open/close the store in accordance with store procedures.
• Cleaning & Upkeep: Vacuum, sweep, dust, wipe, shine. Everyone on the team works on keeping the store clean and cluttered free.
• Performing other duties as assigned. Hire, train and mentor store associates.

**Requirements:**

• Strong attention to detail and accuracy in work
• Ability to lift heavy objects and work on your feet for extended periods
• Basic computer skills for inventory tracking
• Excellent organizational skills to manage back of the house tasks efficiently
• Prior experience in a pack and ship is a plus

**Skills:**

• Customer service
• Patience
• English proficiency
• Multilingual abilities are a plus
• Notary experience a plus
• Basic math skills for sale operation and inventory management
• Time management skills to prioritize tasks effectively

If you are looking to join a great team in a lowkey environment, apply now to be considered for this exciting opportunity.

Job Type: Full-time

Pay: $29,500.00 - $34,000.00 per year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Retail sales: 2 years (Preferred)

Ability to Commute:

• Youngsville, NC 27596 (Required)

Work Location: In person