The Installation Technician is a hands-on position supporting the company’s sale of wood, pellet and gas appliances and inserts and building relationships with new-appliance customers.

Duties/Responsibilities:

• Install stoves and accessories according to standards, manufacturer's instructions, and local building codes
• Work outside in varying weather conditions and temperatures
• Maintain company vehicles and tools
• Follow all OSHA and company safety standards and procedures
• Maintain a positive and professional image with homebuilders and consumers
• Keep job site clean and pick up before leaving site
• Maintain working knowledge of all fireplaces, stoves, and related products along with any manufacturer's changes
• Maintain effective communication with sales staff (outside and inside) and field operations to ensure installation is completed and meets quality standards
• Complete and return all paperwork and photos on a daily basis
• May train others on manufacturer's installation standards
• All other duties as assigned

Required Skills/Abilities:

• Candidates must have experience working with hand and power tools, be mechanically inclined, and possess excellent customer service skills.
• Experience in construction, HVAC, or similar industry a plus.
• Must have a valid driver's license and meet our driving standards.
• Will be required to become certified by the National Fireplace Institute

Education and Experience:

• High School Diploma or GED required, some college or college degree a plus
• 12-18 months of trade-focused experience a plus
• 12-18 months in a customer service role a plus

Physical Requirements:

• Comfort with heights.
• Ability to manipulate and safely use all required equipment and PPE.
• Ability to withstand prolonged exposure to varied outside temperatures and inclement weather conditions.
• Must be able to lift 75 pounds.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.