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Provides professional military personnel support services to the U.S. Navy's Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites.
Other Job Requirements
Responsibilities
High School diploma or equivalent.
1 years' experience in a Customer Service environment.
HR background in one of the following disciplines : Military Pay, Military Personnel, Travel Claims or Navy Transportation.
Substitutions for HR background can be from similar experience gained in either the private sector or other Federal Agency.
Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances and collections.
Working knowledge of Microsoft Office Products, i.e. Word, Excel, Power Point.
Working knowledge of standard office equipment such as computers, electric typewriters, copiers, fax machines, scanners and other office automation systems.
Must be U.S. citizen and possess favorably adjudicated Tier 3 (NACLC) security investigation.
General Job Information
Title
ID Card Specialist (Personnel Assistant II), NAVY ICA
Grade
WDN ICA PAII
Work Experience - Required
Customer Service
Work Experience - Preferred
Education - Required
GED, High School
Education - Preferred
License and Certifications - Required
License and Certifications - Preferred
This is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE / M / F / Vet / Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position;
and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Last updated : 2024-05-14
Full Time
Hardware & Office Equipment
$53k-70k (estimate)
05/16/2024
06/05/2024
magellanhealth.com
MARYLAND HEIGHTS, MO
7,500 - 15,000
1969
REX A CHINN
$3B - $5B
Hardware & Office Equipment
Magellan Health is a leader in managing the fastest growing, most complex areas of health, including special populations, complete pharmacy benefits and other specialty areas of healthcare. Magellan supports innovative ways of accessing better health through technology, while remaining focused on the critical personal relationships that are necessary to achieve a healthy, vibrant life. Magellan's customers include health plans and other managed care organizations, employers, labor unions, various military and governmental agencies and third-party administrators. For more information, visit Mag...ellanHealth.com. Twitter: @MagellanHealth YouTube: YouTube.com/MagellanHealth Corporate Website: MagellanHealth.com Magellan Healthcare Website: Magellanhealthcare.com Magellan Rx Website: MagellanRx.com Thought Leadership Content: MagellanHealthResources.com Insights and Opinions: MagellanHealthInsights.com Provider Portal: MagellanProvider.com Employee Assistance Program Portal: MagellanHealth.com/Member Please do not publicly post personal health information or any other information you wish to keep private, or send such information using the Private Message feature. Your privacy cannot be guaranteed on Twitter. If you have a question or concern, please email us at SocialMedia@MagellanHealth.com. If you are experiencing an emergency, please call 911 immediately.
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