18 Customer service associate Jobs in Windsor, CT
Maersk is Hiring a Customer service associate Near Windsor, CT
About Us :
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike.
Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities.
Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.
Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions.
Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
JOB SUMMARY :
They track, trace, enter, and update shipments.
Essential Functions :
Answer incoming calls and provide excellent customer service to all callers
Monitor and respond to customer inquiries received through email
Make outgoing calls to follow-up on shipment status, resolve issues and update customers
Track, trace, enter and update shipments
Assist and support Pilot stations and cartage agents
Master outside customer applications
Follow published procedures and work instructions for NCS accounts and bring modifications to management’s attention
Perform other duties as assigned
SKILLS / COMPETENCIES :
Excellent oral and written communication and problem-solving skills
Technological aptitude using the internet and on-line tools
Ability to multitask
Excellent organizational skills with emphasis on detail
EDUCATION :
High School or Equivalate
EXPERIENCE :
2 years customer service experience
Company Benefits : Medical
Medical
Dental
Vision
401k Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Schedule :
M-F - some weekends required 9AM -5PM
Pay Range : $17.00 - $18.00 / hr
$17.00 - $18.00 / hr
The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location.
The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing
Customer Service
Last updated : 2024-05-11
Job Summary
Full Time
Transportation
$47k-58k (estimate)
05/12/2024
06/21/2024
maersk.com
FLORHAM PARK, NJ
1,000 - 3,000
2011
SREN SKOU
$1B - $3B
Transportation
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About Maersk
ABOUT US Maersk knows the value of having the right employees for the future - that is why we have established Students@Maersk, the official network for 100 students across the different business units in the Maersk Group. OUR VISION We strive to be a value adding partner for our members and for the Maersk Group. The key to accomplishing this is a network founded on strong relationships across the Group. WE ARE MAKING IT HAPPEN We strengthen the network by hosting events with a mix of professional and social aspects, which enable us to engage students in the possibilities of building a continu...ous career within the Group and to maintain long-lasting relationships with their colleagues. WHO WE ARE Students@Maersk is organized through the Steering Committee and supported by a group of Student Ambassadors. The Steering Committee develops the strategy of the network in line with the Maersk Group ambitions, organizes events and holds the overall responsibility of the network. The Committee strives to follow the diversity of the Maersk Group demography. Currently the Committee consists of five members from different functions, educational backgrounds, and nationalities. Our dedicated groups of Student Ambassadors are enablers of relationship-building between students and represent Maersk Group externally. They are proactive members, helping to include all Student Assistants in the network in collaboration with the Steering Committee. WHAT WE DO: Off-site visits to business activities Seminars with senior executives across the Group Social events Participate in external events Share job opportunities within the network This is the official Students@Maersk LinkedIn page. Please follow us for updates about the network, events, stories about students and job opportunities. We are looking forward to connecting with you!
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The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
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Ability to professionally attend to the needs of customers.
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Apply for part-time Customer Service Associate roles and experience their spirit of community.
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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
02/13/2022: Gastonia, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
12/14/2021: Sumter, SC
Ensure all customer problems are resolved quickly to the satisfaction of the customer.
12/17/2021: Altoona, PA
Ensure confidentiality of customer data and careful handling of documents media packages.
12/28/2021: Augusta, GA
Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
02/21/2022: Dothan, AL
Step 3: View the best colleges and universities for Customer Service Associate.
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