Overview

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We are hiring for Patient Services Representative at our eyecare clinic.

The Patient Services Representative is responsible for performing a variety of routine tasks and special requests associated with the daily operations. The daily tasks are often time-sensitive and therefore require consistent performance without reminders, with a focus on efficiency and accuracy. An overview of the daily and special requests is outlined below under “Essential Functions”. All tasks are to be completed as a team player within the department and company.

Eyecare Services Partners selects best-in-class Ophthalmic and Optometric practices that are focused on essential eye health issues. Our practice groups excel in the utilization of advanced technology and processes to provide safe and optimal outcomes for our practices. ESP and our associated practices represent a community of dedicated leaders, compassionate providers and surgeons, plus highly skilled clinical teams supporting communities and their eye care needs.

****Eyecare Services Partners will now only consider candidates who can verify prior to hire that they either have been fully vaccinated against the Covid 19 virus or have started the vaccine process by having their initial dose before starting in their new position and are committed to completing that process within 30 days of starting work, to include the booster. Your signature on this document will also mean that you will comply with this Covid 19 vaccination requirement.

Responsibilities

• Welcomes and greets all the visitors, in person or over the phone
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
• Responsible for keeping the reception area clean and organized
• Provide clerical support for mass mailings on an as needed basis.
• Assist with organization and distribution of Mail Room materials (i.e., office supplies, stationary, printer ribbons, copy paper, etc.).
• All other duties as assigned.

Qualifications

• Minimum of a high school diploma or equivalent.
• Ability to lift at least 20 lbs.
• Ability to operate mail and shipping systems and other similar office equipment.
• Have the ability to provide excellent customer service, communication, telephone and grammar skills. 
• Must be detail oriented and organized.

In turn we will provide:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability.
• Company paid life insurance.
• Paid holidays and generous paid time off.
• Paid parking.
• Team oriented working environment where you are heard and respected.
• Clear career ladder opportunities.

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