(All duties listed may not be included in any one position nor does the list include all tasks found in a position of this class.)

• Receives and evaluates emergency requests for deputy services and provides necessary information or takes other appropriate action; Connects incoming calls to appropriate parties.
• Dispatches emergency personnel and notifies ranking officers of calls as required.
• Maintains radio contact with law enforcement agencies.
• Provides dispatcher services for the fire department as necessary.
• Establishes and maintains contact with other law enforcement agencies.
• Maintains log of all radio transmissions including date, duration, and message.
• Recognize duplicate and relative calls and screen to trouble areas.
• Maintains constant knowledge of available units, chase procedures, emergency alerts and disaster procedures.
• Follow-up on dispatches; Dispatch burglar alarms called into the communication center. 
• Performs related work as required.

• Any combination of education and experience equivalent to Graduation from a high school or GED.
• Experience receiving, evaluating, transmitting, and monitoring emergency requests via telephone or radio or experience in a customer service position demonstrating extensive telephone or personal contact with the public is preferred.
• A combination of experience and/or training that demonstrates the applicant's ability to perform the essential functions of this position is also acceptable.

• Must have some knowledge of street system and geography of community and county.
• Knowledge of telephone and radio operating requirements.
• Ability to speak in a well-modulated voice and to deal with the public and other employees in an acceptable manner.
• Ability to keep records.
• Must type 40 words per minute.
• Must pass a CritiCall test which measures multitasking and map reading skills.

• Work is essentially sedentary with occasional walking, standing, bending, but must be able to respond to phone and radio quickly.
• Requires the physical ability to sit in confined seating for extended periods of time, and operate a computer keyboard.
• Must be able to see well enough to read computer terminal, printouts, and reports.
• Must be able to hear well enough to understand radio traffic with background noise and speak clearly and understandable on the radio.

• Must complete the Association of Public-Safety Communications Officials (APCO) Public Safety Telecommunicator course.
• Must be able to pass a drug screen and criminal background check.
• Must be available to work nights, weekends, and holidays.
• Must possess a valid Driver's License.

• Must meet a 40 wpm with at least 90% accuracy on the required typing test.
• CritiCall Assessment score should be 80% or higher to move forward.