It's a great time to join the Metro Transit Information Systems team! There are many exciting changes being implemented at Metro, including a new fare collection system and an agency-wide technology upgrade.
The City of Madison offers a generous, comprehensive benefits package, including employer contribution to health insurance premium and pension package with employer match. Click on the link to see a summary of benefits.
Metro is seeking a strong leader to steer and supervise Metro's on-bus technology team to ensure seamless integration of technological systems and software, continuous improvement of processes, and advance Metro's capacity and capability to meet the changing needs of service delivery. This position reports to the Chief Administrative Officer.
IMPORTANT: There are short answer questions as a required part of this application. Scroll to the bottom of the posting or click on the questions section to view.  
Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program.

The City of Madison is an equal opportunity employer functioning under an affirmative action plan. We value diversity, equity, inclusion, and belonging. Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply!Lead and Supervise Staff

• Include racial equity and social justice considerations in employment practices and Metro projects and initiatives
• Administer processes to manage, hire, coach, and discipline staff as needed
• Monitor, assign, and redistribute tasks
• Develop policies and procedures for the Information Systems unit
• Participate in and contribute to Metro's Senior Management Team
• Develop regular reports to document status and progress
• Foster positive staff morale and engagement
• Develop process improvements to enhance efficiency and quality

Project Management

• Foster and maintain relationships and open communication with other Metro units, City of Madison Information Technology staff, and external organizations
• Manage and implement new technology projects and feature implementations
• Provide or monitor project documentation
• Proactively monitor and test existing Metro systems to ensure full functionality
• Research IT products and trends in the transportation industry
• Identify new opportunities to improve organizational efficiency and/or quality

Perform related work as required

• Six (6) years of progressively responsible experience in the transportation or information technology field with a focus on staff and technology project management, at least two (2) years of which must be as a team lead which involved staff oversight, leadership, or supervision

OR

• An Associate's degree or Bachelor's degree in information technology, business, engineering, planning or other related field may be substituted for two (2) or four (4) years of experience respectively, but at least two (2) years of professional related experience must be as a technology team lead which involved staff oversight, leadership, or supervision 

The City of Madison strives to provide excellent service to all of its residents and visitors. Therefore successful candidates will have demonstrated ability to work effectively with multicultural communities. Ability to meet the travel needs of the position. 
Work is primarily performed in an office environment. Employee must spend sustained amounts of time standing/sitting looking at a computer and using other standard office equipment such as telephones and copiers/printers/fax machines. Employee may need to bend, twist, climb, and exert up to 20 pounds of force occasionally to lift or relocate equipment. Employee may need to access various areas of Metro's facilities, including stairs, garages, BRT stations, other work areas or enter buses to open access cabinets and test or check technology projects or equipment.
Employee may occasionally need to attend meetings off site and outside of core work hours.
This is not a remote work position. Employee must work on site.