SUMMARY

Coordinates the Admissions Department activities in the pre-admission, admission, discharge and follow up processes.

ENTRY QUALIFICATIONS

• Minimum two (2) year degree required; four (4) year degree preferred.
• Minimum of three (3) years experience in actual healthcare sales/marketing/insurance.
• Must have basic understanding of sales and marketing processes.
• Must be familiar with medical terminology.
• Proficient in Microsoft Office Products (Work, Excel, PowerPoint).

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list is subject to individual facility policies, procedures and practices, which may require additional duties and responsibilities.

• Coordinates resident/patient referral approval process.
• Conducts tours of facility with potential residents/patients and their family members.
• Ensures an 80% conversion ratio of tours to admissions.
• Ensures level of care approval obtained as indicted and OBRA screen (PASSAR, MIMR) is completed.
• Tracks pre-admission referral activity daily/weekly.
• Assists the Admissions Director with arrangements and confirmation of all admissions. Notifies departments of anticipated admission.
• Ensures specialized equipment is ordered as indicated from admissions screening and assessment.
• Reviews insurance contract content for need to obtain prior approval from authorized payer.
• Completes records and documentation in accordance with Company policy and State and/or Federal guidelines.
• Assists with facility sponsored events and family meetings to promote skilled services.