Job SummaryDevelop individualized designs to meet customer inputs and provide technical support.Job DutiesCoordinate with internal departments to ensure organizational and or client requirements are metCommunicate with clients by answering questions, offering solutions and supporting salesMaintain expert knowledge of the product(s) and ensure that adaptations to applications provide solutions to customer needsMay provide technical training to clients or internal usersManage documentation on their work, including marketing materials and product databasesCreate individual and assembly/layout drawings to meet customer specifications, and maintain drawing records/revisionsUse computer aided design programsProvide cost estimates on products for sales purposesAdhere to 5S standards (e.g., maintain cleanliness of work area, etc.)Follow all Safety, Environmental and Quality policies and proceduresPerform other duties as assignedExperience and EducationPerform work under direct supervisionHandle basic issues and problems and refer more complex issues to higher-level staffPossess a beginning to working knowledge of the subject matterTypically require a bachelor's degree and 0 to 2 years of experienceCompetencies/ SkillsIntermediate verbal and written communication skillsTechnical expertiseAbility to work as part of a teamProblem-solving skillsCommunication skillsInterpersonal skills