Machinery Resources International is seeking a qualified and detail-oriented sales support assistant. We are a used machinery sales and auction company needing help with answering phone calls, with day-to-day data-entry and basic bookkeeping entries, with managing transportation arrangements, handling basic product marketing for our growing company.

Tasks may vary from day to day, so does the work load.

Duties and Responsibilities

• Perform basic data entry and sending out product quotes on behalf of sales staff.
• Answer phone calls on multi line phone system, engage with customers daily to answer questions, resolve complaints, handle sales escalations, and set up new accounts.
• Prepare auction and consignment agreements.
• Arrange product shipments and effectively communicate with suppliers involved. Keep all parties updated with the arrangements. Open shipping claims on damaged products.
• Create marketing material and marketing lists to be emailed out or posted on social media and other industry specific websites. Collect and analyze data from marketing emails, discuss results with sales staff.
• Manage warehouse inventory
• Communicate frequently with sales agents, managers, and executives to develop and implement new methods and procedures for increasing sales, promoting brand awareness, encouraging customer loyalty, and expanding market territory.
• Handle basic bookkeeping: entering bills, purchase orders, invoices.
• Help with other miscellaneous office tasks: faxing, copying, filing.

Requirements and Qualifications

• High school diploma or equivalent
• Proficient with Microsoft Office and Adobe
• Excellent communication and math skills
• Good people skills and communication skills.
• Ability to prioritize, work quickly and use initiative.
• Excellent organizational skills with attention to detail

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 39 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Simi Valley, CA 93063: Relocate before starting work (Required)

Work Location: In person