12 Banker Jobs in Holland, MI
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Macatawa Bank is Hiring a Banker Near Holland, MI
Job Details
Description
POSITION SUMMARY
To provide outstanding customer service to all internal and external customers. Offer first line assistance for basic account information and answer questions regarding products and services.
ESSENTIAL FUNCTIONS
Customer Service and Sales Support
- Professionally answer incoming calls or chats from external customers in a friendly and compassionate way.
- Assist branch / department staff with customer questions.
- Route other calls in a manner appropriate with department procedure.
- Investigate customer inquiries and respond in a timely manner.
- Aptitude to make good decisions in all situations.
- Ability to work independently and as part of a team.
- Explain bank services and fees; assist customers in changing to correct products.
- Focus on maintaining customer relationships through cross-selling of bank products and services.
Department Tasks
- Respond to customer inquiries including emails, chats, voicemails, and websites form submissions.
- Assist in departmental projects as needed.
- Complete ongoing education and e-learning requirements.
Proactive Listening and Sales Referrals
Proactively recognize customer needs and refer to appropriate business partners.
MORE ABOUT THE ROLE
Qualities needed : OutgoingFriendly PersonableMulti-tasker Positive attitude
SALARY GRADE : 32
Macatawa Bank's full position description is available upon request.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Last updated : 2024-04-26
Job Summary
Full Time
Banking
$91k-120k (estimate)
04/27/2024
05/09/2024
macatawabank.com
GRAND RAPIDS, MI
200 - 500
1997
Public
MACATAWA BANK
$50M - $200M
Banking
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About Macatawa Bank
Macatawa Bank is a financial institution that offers commercial, personal and other banking services.
The job skills required for Banker include Customer Service, Customer Relationship, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Banker. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Banker. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Banker positions, which can be used as a reference in future career path planning. As a Banker, it can be promoted into senior positions as a Private Banker III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Banker. You can explore the career advancement for a Banker below and select your interested title to get hiring information.
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