You haven't searched anything yet.
TITLE: Call Center Representative I
REPORTS TO: Call Center Supervisor/Regional Branch Manager
Purpose:
Provide information and customer service concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.
Duties and Responsibilities:
Qualifications
Experience: One year to three years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills: Good listening and telephone skills; general office equipment such as calculators, Microsoft products, computers, photocopiers, telephones, and scanners. Includes the ability to operate coin counting, and cash counting machines. Understanding of Credit Union operations. Maintains confidentiality related to Credit Union operations and work-related information, able to make decisions with minimum information.
Full Time
Banking
$39k-47k (estimate)
04/18/2024
05/12/2024
macfcu.orghomehome
FORT WAINWRIGHT, AK
100 - 200
Private
$10M - $50M
Banking