People Operations Specialist (HR Operations Specialist)

LOCATION: Remote

Realize your career ambitions in Human Resource Services at Molnlycke, where you’ll develop your career in a growing organization and be recognized for your results.

Molnlycke is a dynamic and innovative company dedicated to providing exceptional HR services to our employees. As part of our commitment to excellence, we seek a highly organized and detail-oriented HR Operations Specialist to join our team. If you thrive in a fast-paced environment and are passionate about streamlining processes and providing outstanding support, we want to hear from you!

What you'll do:

• Manage incoming tickets and inquiries related to HR operations, including credentialing questions, system access support, and general policy inquiries.
• Assign tickets to appropriate teammates and ensure timely resolution of issues.
• Respond promptly to voicemails and emails, directing inquiries to the relevant team members as needed.
• Maintain inbox hygiene by deleting spam, filing important notifications (e.g., terminations, new hires), and responding to wage and employment verification requests.
• Oversee the management of employee files in our HR system, including document uploads and organization.
• Assist with system updates and changes, such as SuccessFactors file category naming.
• Handle ongoing employee credentialing processes, including responding to portal inquiries and managing master data reports.
• Generate and distribute reports as needed, including new hire reports, address change reports, and billing reports.
• Collaborate with internal teams to ensure accurate and timely reporting to external partners (e.g., FleetPro, LeasePlan).
• Manage billing inquiries related to HealthStream, Concentra, and HireRight, ensuring timely resolution and accurate record-keeping.
• Provide administrative support as needed, including completing wage and employment verification requests and other ad hoc tasks.

What you'll get:

• Competitive salary & bonus
• Comprehensive benefits package, including health, dental, and vision insurance
• Retirement savings plan with employer matching
• 4 Weeks Paid time off, 4 Float Days, and 9 Paid Holidays
• Professional development opportunities

What you'll need:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 2 years of experience in HR operations or a similar role.
• Strong knowledge of HR systems and processes, including experience with SuccessFactors or similar HRIS platforms.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong attention to detail and accuracy, especially when handling sensitive employee information.
• Excellent communication skills, both written and verbal, with the ability to interact professionally with employees at all levels of the organization.
• Ability to work independently with minimal supervision and collaborate effectively as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with ticketing systems is preferred.

Our approach to diversity and inclusion

At Molnlycke, diversity is not just a vision, but our strength. We are dedicated to fostering an inclusive workplace that values and celebrates the power of diversity. At the heart of our commitment is the belief that diversity fuels innovation, creativity, and problem-solving. We invite you to be a part of a team where authenticity is embraced and every employee, regardless of background or any other traits, experiences a true sense of belonging. Your attitude, drive, enthusiasm, and eagerness to learn are just as important to us as the requirements for the role.

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About Mölnlycke

Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical and economic outcomes.

Our business is organized into four business areas: Wound Care, Operating Room Solutions, Gloves and Antiseptics. Customer centricity, sustainability, and digitalization are at the heart of everything we do.

Mölnlycke employs around 8,400 people. The company headquarters are in Gothenburg, Sweden and we operate in more than 100 countries worldwide. Since 2007, the company has been part of Investor AB, an engaged owner of high-quality, global companies which was founded by the Wallenberg family in 1916. For more information, please visit www.molnlycke.com and www.molnlycke.com/careers

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