34 Technical Specialist 3 - Seattle, WA Jobs in Seattle, WA
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Technical Specialist 3 - Seattle, WA
$79k-98k (estimate)
Full Time
Just Posted
M.C. Dean, Inc. is Hiring a Technical Specialist 3 - Seattle, WA Near Seattle, WA
Position Summary:
Abilities:
- Manage physical security system support to meet service level agreements
- Analyze physical security system performance and recommend improvements
- Resolve complex system issues for physical security systems and networks
- Provide Tier 3 support to the system administration team
- Programming and integrating an entire system at the global level
- Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
- Communicate with customers, manufacturers, vendors and system administrators
- Train system users and other system support personnel
- Analyze and modify preventive maintenance checklists for system changes
- Troubleshoot system performance issues and implement corrective actions
- Perform preventive maintenance actions including system back-ups, error log reviews, database size and integrity checks
- Organize and prepare detailed documentation of system performance, including service request records and analysis
- Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
- Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
- Perform and manage PITCO's.
- Perform final programming of systems
- Provide on site system support post deployment
- Read and interpret engineering drawings
- Understand SOP and SOW documentation
- Ensure test lab equipment is maintained
- Assisting with annual performance evaluations
- Ensure availability of remote Pitco and remote access
- Interface with engineering team to ensure design efficiency
- Interface with internal and external customers
- Provide advanced level database support
- Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
- Delegating tasks and providing support to level I and II Electronics Technical Specialists
- Using 60% or 90% designs to develop and build out PITCO
- Read blue prints, schematics and statements of work (SOW).
- Ensuring PITCO build outs adhere to statements of work (SOW).
- Coordinate with field personnel and/or engineering team to discuss any potential installation issues
- Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
- Document support calls in the internal support systems (IMMS); ensuring all tickets are addressed and closed.
- Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).
- Perform all duties with minimal direct supervision
- Requires ten (10) to twelve (12) years of experience with installation, troubleshooting and/or testing of electronic security systems with a high school diploma or GED
- Requires substantial travel to project sites as required by customer and program manager to meet project deliverable's
- Proficient with Microsoft Project or equivalent scheduling tools
- Certification in CCure 9000 Access Control System
- Certification in DVTel Digital Video Systems
- Microsoft SQL Server and Microsoft Server 2008 experience
- Dell Storage Area Networks, Brocade and Cisco network equipment
- Symantec Netbackup software
- Configure and manage UNIX and Windows operating systems
- Install and load system operating software
- CCNA, A , NetworkCertifications
Abilities:
- Exposure to computer screens for an extended period of time.
- Sitting for extended periods of time.
- Reach by extending hands or arms in any direction.
- Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
- Listen to and understand information and ideas presented through spoken words and sentences.
- Communicate information and ideas in speaking so others will understand.
- Read and understand information and ideas presented in writing.
- Apply general rules to specific problems to produce answers that make sense.
- Identify and understand the speech of another person.
Job Summary
JOB TYPE
Full Time
SALARY
$79k-98k (estimate)
POST DATE
04/27/2024
EXPIRATION DATE
05/10/2024
WEBSITE
mcdean.com
HEADQUARTERS
MIAMI BEACH, FL
SIZE
3,000 - 7,500
FOUNDED
1949
TYPE
Private
REVENUE
$1B - $3B
INDUSTRY
Wholesale
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About M.C. Dean, Inc.
M.C. Dean is a design-build and systems integration corporation for complex, mission-critical organizations.
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