Security Escort Lead

As a Security Escort Lead, you will play a critical role in ensuring the smooth and secure movement of individuals within restricted areas. You will oversee and lead a team of security escorts, manage daily operations, and maintain a high level of security and confidentiality. Your responsibilities will include coordinating escort schedules, liaising with clients, and implementing security protocols.

Key Responsibilities:

• Team Leadership:
• Recruit, train, and supervise a team of security escorts.
• Set performance expectations, conduct regular performance evaluations, and provide feedback and coaching to team members.
• Foster a culture of professionalism, security awareness, and exceptional customer service within the team.
• Escort Coordination:
• Schedule and assign security escorts to accompany clients as needed, ensuring adequate coverage for all escort requests.
• Maintain a detailed log of escort assignments and activities.
• Monitor the progress of escort missions and address any issues or concerns in real-time.
• Security Protocols:
• Ensure compliance with security protocols and procedures, including access control, verification of credentials, and adherence to confidentiality requirements.
• Conduct regular reviews and updates of security policies and procedures to enhance effectiveness and mitigate risks.
• Client Communication:
• Establish and maintain strong communication channels with clients to understand their security needs and preferences.
• Address client inquiries, concerns, and requests promptly and professionally.
• Incident Management:
• Respond to and manage security incidents or breaches involving escorts, clients, or assets.
• Investigate and report incidents and implement corrective actions to prevent future occurrences.
• Documentation and Reporting:
• Maintain accurate records of escort activities, incidents, and any security-related incidents.
• Prepare reports summarizing escort operations, security incidents, and performance metrics.

Requirements:

• High school diploma or GED with Minimum five (5) years of experience in security management or a similar role.
• Masters degree or Bachelor’s degree in security management, Criminal Justice, or a related field is a plus 
• Strong knowledge of security principles, access control, and confidentiality protocols.
• Excellent leadership and team management skills.
• Effective communication and interpersonal skills.
• Ability to make quick decisions and adapt to changing security situations.
• Security certifications (e.g., Certified Protection Professional, Certified Security Manager) preferred.
• Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain & maintain Top Secret/SCI (TS/SCI) with Polygraph clearance

Abilities:

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.