M.C. Dean is looking for an Operations & Process Analyst II to join a consulting team focused on providing our client's management team with analysis and recommendations for improving mission critical functions.

Job Duties and Responsibilities:

• Collaborate with team members on a variety of analytical efforts, product development, and customer communications preparation.
• Structure and conduct research - open source and enclave specific.
• Analyze, document, and implement changes to processes and procedures.
• Develop process flow diagrams to depict current "as-is" processes for the customer and leverage those to conduct operational gap analysis. Then develop "to-be" process flow diagrams to propose to the customer as an effective way forward.
• Strong writing skills, ability to work with the team to develop Standard Operating Procedures (SOPs), user guides, policies, directives, etc.
• Establish client relationships, assess client issues and propose project solutions; review, coordinate, and summarize client correspondence to assist the project leadership's understanding of client priorities, scope changes, deadlines and deliverables; use this experience to develop project leadership skills and assume those responsibilities.
• Design, analyze, and apply a variety of data collection and decision analytics processes.
• Develop operational concepts and requirements that can be translated into technical requirements.
• Prepare documentation, reports and presentations defining problems, evaluation, and possible/recommended concepts or solutions.
• Ability to think creatively and communicate thoughts both in terms of structured narrative and visual graphics.
• Demonstrate professional etiquette and ability to interact with leadership and staff personnel in both industry and government.
• Proficiency with MS Office suite, specifically MS Word, MS Excel, and MS PowerPoint.

Qualifications:

• Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain a US DoD SECRET clearance is required
• Bachelor's degree with 2-4 years of experience OR Associates degree with 6 years of military experience.
• Familiarity with systems architectures and process development practices.
• Familiarity with SharePoint (site editing and management).

Abilities:

• Exposure to computer screens for an extended period of time
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.

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