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Purpose of Job:
In coordination with General and Assistant Managers, provide leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A shift leader must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, drive-thru and back-line food preparation..
Essential Functions:
Accountability:
Supervise the operation of specific areas of the restaurant, providing direction and leadership to crew members, in accordance with established standards, policies and procedures. Assist in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness. Work to establish a professional working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency. Communicate all significant issues, both positive and negative, with management staff.
Qualification Standards:
Three or more months of restaurant experience as an hourly employee strongly preferred. Qualified candidates must have excellent customer service and employee relation skills. Must be capable of supervising specific areas of the business in a fast paced environment. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Interact with the public and co-workers constantly during shifts. Must be able to work in and out of different temperature ranges. Capability to stand for long periods of time. Ability to lift up to 50 pounds. The independent business owner will make accommodations to these physical requirements, if possible. Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
Restaurant type:
Shift:
Weekly day range:
License/Certification:
Shift availability:
Work Location: In person
Full Time
$26k-35k (estimate)
04/11/2024
08/08/2024
The following is the career advancement route for Shift Leader positions, which can be used as a reference in future career path planning. As a Shift Leader, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Shift Leader. You can explore the career advancement for a Shift Leader below and select your interested title to get hiring information.