CASE MANAGER- Administrative ONE CARE TEAM

Are you someone that can provide administrative support with concrete follow-ups?

• Are you interested in benefits effective the first day of employment?
• Are you interested in being part of a team who provide support for a specified population of patients in need of intensive care management?
• Do you want to facilitate and improve process and program access to ongoing primary health care for members of One Care program?

This position is perfect for you if you are detail oriented, organized, proficient in reporting and computer skills!

In this role you will:

• Provide general administrative and clinical office support to One Care clinical staff.
• Fax appropriate documents to vendors, providers, and Commonwealth Care Alliance office.
• Answer incoming calls and take messages as appropriate, keep Clinicians updated on these calls and their outcomes.
• Be responsible for ongoing monitoring, follow-up, and discharge planning, as appropriate.
• Facilitate the updating of reporting and tracking systems with clinical and administrative One Care staff.
• File appropriate documentation in the member’s CCA medical record (both hard copy and electronic) according to policy and procedure.
• Track, schedule, and report on annual comprehensive physical assessments for members.
• Assist members with transportation to appointments as needed.

The successful applicant will offer:

• Two or more years experience performing a variety of administrative support functions.
• Experience with contact and outreach to a variety of patients with various healthcare needs.
• Ability to prioritize workload and manage multiple projects simultaneously and problem solve with minimum supervision is required.
• Proficiency in word processing, Excel, Access and other computer office software knowledge strongly preferred.
• Well-organized and able to communicate effectively with individuals and groups.
• Bilingual in Spanish strongly preferred.
• History of good attendance and positive work attitude.

Please apply now and grow with LCHC

Thank you!