Lutheran Social Services of the Southwest is a non-profit organization with Corporate Offices in Phoenix and Tucson and additional offices throughout Arizona.

Lutheran Social Services of the Southwest administers programs and services to help build collaborative Community Partnerships and strengthen individuals, families, and communities.

Working for our organization is a positive, challenging and rewarding experience with opportunities for personal and professional development.

General Description:

In collaboration with the Community Integration Program Manager, the Children and Family Education Services Supervisor oversees daily operations of the Education Services and youthoriented programming including the Refugee School Impact Grant (RSIG), Youth Mentoring Program (YMP) and Reception and Placement education. Providing guidance, leadership, and support in all aspects of service provision, and ensures compliance with all grant and program requirements. In addition, this position conducts community outreach and works closely with volunteers and internal and external partners to grow partnerships and resources to support refugee communities. This includes establishing and maintaining critical linkages among Tucson resettlement agencies (RAs), schools, refugee families and students to support refugee student success and educational integration. The job requires sensitivity to the program population's cultural and socioeconomic characteristics.

Essential Duties and Responsibilities include the following:

Supervisory Responsibilities:

Manages and supervises Education Services, RSIG and RYMP team, interns, and volunteers as may be necessary to accomplish programobjectives. Responsible for supervision, coordination, and evaluation of staff. Carries out supervisory responsibilities in accordance with organization's policies and procedures and under the direction of the Community Integration Program Manager. Responsibilities include interviewing, hiring and training staff; planning, assigning and directing work; appraising performance, addressing complaints, and resolving problems to the best of their ability.

Qualifications:

To perform this job successfully, the individual must beable to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• Bachelor's Degree or equivalent combination of relevant education and/orexperience in working in a developing country, in a humanitarian context or with vulnerable populations required. Social work degree preferred.• One-year supervisory experience is required; two years in preferred.• Previous case management experience strongly preferred.• Must be familiar with the Health Insurance Portability and Accountability Act(HIPAA) Privacy, Security, and Breach Notification Rules (the HIPAA Rules) that protect individuals' identifiable health information.• Provide and maintain a current certification in First Aid and CPR.• Provide and maintain a current Level One Fingerprint Clearance Card, clear the Department of Economic Security Central Registry Background Check and acriminal background and motor vehicle screening; must maintain valid AZ Driver's License, a clear driving record and reliable transportation for the duration of employment.

Language Skills:

Ability to communicate clearly. Ability to listen and perceive need. Ability to work with people from diverse backgrounds non-judgmentally. Ability to effectively present and represent LSSSW and the program's needs to religious and community groups as well as others in the social services community. Fluent in English, both spoken and written; bilingual ability in one of the predominant languages of the local client base is preferred.

Mathematical Skills:

Ability to understand basic math and calculations.

Reasoning Abilities:

Ability to define problems, collect data, evaluate information, draw conclusions, and take appropriate action based on this information. Ability and confidence to make decisions when appropriate and when to solicit guidance.

Physical Demands/Work Environment:

The physical demands and work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• While performing the duties of this job, the employee may be required to sit or stand for long periods of time. The employee frequently is required to use hands to hold objects and operate office equipment. • The employee is required to be able to listen and communicate effectively.• The employee may be required to occasionally lift and/or move up to 25 pounds.• The noise level in the work environment varies with the activity level of the facility.• Provide and maintain a current Level One Fingerprint Clearance Card, clear the Department of Economic Security Central Registry Background Check and a criminal background and motor vehicle screening; must maintain valid AZ Driver's License, a clear driving record and reliable transportation for the duration of employment.• Ability to work within the mission of LSS-SW.

All positions at Lutheran Social Services of the Southwest require a background check.