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Lutheran Social Services of the Southwest is a non-profit organization with Corporate Offices in Phoenix and Tucson and additional offices throughout Arizona.
Lutheran Social Services of the Southwest administers programs and services to help build collaborative Community Partnerships and strengthen individuals, families, and communities.
Working for our organization is a positive, challenging and rewarding experience with opportunities for personal and professional development.
Exempt: Non-Exempt | Base Wage: $19.50 per hour |
Reports to: Resettlement Supervisor | Department: Refugee and Immigration Services |
Program: Resettlement Services | Location: Tucson, Arizona |
Position Type: On-Call | Date Reviewed: December 2023 |
General Description
Assist case managers in providing interpretation, core services and/or basic needs support to newly arrived refugee, asylee, and parolee clients. This involves coordination with other public and private organizations which provide services to these populations. Assist refugees, asylees, and parolees in accessing appropriate providers, achieve economic self-sufficiency and reach their goals throughout the service period.
Essential Duties and Responsibilities include the following:
WEIGHT | DESCRIPTION |
50% | Provide interpretation services for clients for meetings with staff, appointments with service and medical providers, and others as assigned. |
30% | Provide core services as defined by the cooperative agreement and other refugee service contracts. These services include refugee orientation, social security application, health screening, school enrollment and more. Duties will be defined and outlined by the Program Supervisor in collaboration with the Case Management team, based on arrivals for the week, priorities identified by the Program Supervisor, and specific client needs. |
10% | Assist with reporting by providing written and detailed account of services executed daily, to the Case Manager, for the purposes of accurately documenting all services and interactions with clients in an efficient and timely manner. Communicate effectively and clearly with the Case Manager any potential issues and/or concerns so that they may be addressed immediately. |
5% | Participate in supervision, program meetings, and program trainings that address the service areas related to services being provided. |
5% | All other duties as assigned. |
Supervisory Responsibilities: This position has no supervisory responsibilities.
Qualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and abilities required:
Education and Experience:
Language Skills
Soft Skill
Mathematical Skills
Understand basic math and calculations.
Reasoning Ability
Physical Demands/Work Environment:The physical demands and work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All positions at Lutheran Social Services of the Southwest require a background check.
Full Time
Religious Organizations
$85k-102k (estimate)
05/10/2024
07/09/2024
lss-sw.org
TUCSON, AZ
200 - 500
1970
LYNN BAKER
$10M - $50M
Religious Organizations
Lutheran Social Services of the Southwest (LSS-SW) mission is to stabilize lives in times of crisis and transition, build a foundation where people can thrive, and preserve dignity and respect for the most vulnerable. We work toward a future where all people can thrive through Aging & Disability Services, Children & Family Services, Emergency Services, and Refugee & Immigration Services.