Job Description 

The Administrative Coordinator is responsible for the administrative output for the program in terms of reporting and maintaining program records used for service confirmation to our contracting partner. The Administrative Coordinator cultivates a client-centered and trauma-informed approach to service provision and ensures that program reporting requirements are completed. The Administrative Coordinator also completes billable services based on client needs, completes educational sessions, and facilitates access to resources in keeping with the client facing duties of the Program Coordinator team. 

Essential Functions 

• Ensures compliance with program reporting requirements and oversees implementation of COA standards.

• Prepares daily and weekly reporting to referring agency and manage database of running client sessions for monthly invoicing. 

• Organizes and guarantees the accuracy of data regarding program operations and service hours; assists inthepreparation of financial reports. 

• Manages all aspects of the Intake/Evaluation process including receiving, processing, communicating with, scheduling and follow-up for all new clients. 

• Provides service and resource coordinationtosupporttheclientand/or family inaccessingnecessary rehabilitativeandsocialservices. 

• Research community resources andenhancedatabaseoflegal, health, housing, English Language Learning,etc., services;facilitate client connections. 

• Facilitates workshops, meetings, or education sessions associated with the program, including creation, management, and delivery of culturally responsiveinstruction, and orientation materials to clients. 

• Responsible for data entry andmaintenance ofclientcase files; completion ofall paperwork and service documentation in a timely manner. 

• Coordinates and maintains program records of terminated/transferred clients; address related scheduling concerns; communicate with referring agency regarding clients. 

• Ensuresclient, team member and employer confidentiality; comply with all HIPAA regulations. 

• Actively establish, enhance, and maintain relationships with key governmental and nonprofit agencies, local community organizations and CARE affiliates.

• Other duties as assigned.