We’re looking for a IT Operations Engineer to who wants to help modernize public transportation!

Luminator Technology Group has been at the forefront of transit technology innovation since 1928, delivering intelligent, safe, and efficient solutions across the public transportation and aerospace sectors.

From pioneering early enhancements like personal reading lights in train cabins to today’s comprehensive connected vehicle platforms, Luminator has continuously set the standard in enhancing the passenger experience and operational efficiencies.

As a global enterprise, we serve customers in over 85 countries and employ nearly 1,000 dedicated professionals around the world.

Our commitment to innovation is matched by our dedication to our clients.

With major operational bases in the United States and Germany, we impact urban mobility on a global scale.

Offering a range of products and services including advanced passenger information systems, high-definition CCTV security, and sophisticated analytics solutions.

Our innovation extends into cutting-edge AI technologies. At Luminator, we are harnessing the power of artificial intelligence and computer vision to drive strategic initiatives that significantly enhance operational efficiency.

These offerings are designed to meet the diverse needs of modern transit systems—improving safety, efficiency, and the overall travel experience.

Join us at Luminator, where we are not just participating in the evolution of transit technology; we are leading it.

About the Role:

Luminator is seeking to fill our full-time IT Operations Engineer role to join our growing and dynamic Product Management Team where you will be an integral part of the team by providing valuable input as we work toward assessing and implementing goals and mission of the department and Luminator.

The successful IT Operations Engineer candidate will be part of a team working to expand a strong and proven concept that has solid growth potential, with the opportunity to create substantial shareholder value.

• will be responsible for overseeing the seamless operations of software applications and systems within the hosting center.

• includes developing and implementing deployment strategies, configuring environments, and automating processes to ensure efficiency and reliability.

• the IT Operations Engineer plays a key role in monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to drive continuous improvements.

ESSENTIAL FUNCTIONS:

The successful candidate will have the ability to challenge the organization effectively, resolve problems, and willing to provide a hands-on approach in finding solutions. To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations are available to qualified individuals with disabilities in performing the essential functions.

Environment Configuration: Set up and configure development, testing, staging, and production environments to support deployment processes, ensuring consistency and reliability across environments.

Automation: Design, develop, and maintain deployment automation scripts and tools to streamline deployment processes and minimize manual intervention.

Monitoring and Troubleshooting: Monitor system status and performance, proactively identifying and resolving issues to minimize downtime and optimize efficiency. Deploy and recommend monitoring systems to achieve SLA goals.

Documentation: Create and maintain comprehensive documentation, including deployment procedures, troubleshooting guides, and best practices, to facilitate knowledge sharing and ensure repeatability of processes.

Deployment Planning: Collaborate with development, operations, and QA teams to plan and execute deployment strategies for software releases and system upgrades.

Release Management: Execute the release lifecycle to ensure proper tracking and traceability of software deployments.

Collaboration: Work closely with developers, system administrators, and other stakeholders to resolve technical challenges, implement improvements, and drive continuous optimization of deployment pipelines.

Security and Compliance: Ensure compliance with security policies and regulatory requirements throughout the deployment process, implementing necessary controls and conducting regular audits as needed.

QUALIFICATIONS:

The IT Operations Engineer will be an experienced, operationally oriented professional who can successfully lead as a very hands-on IT Operations Engineer to scale for additional growth and maximize potential.

This professional will possess:

• Bachelor’s degree in computer science, engineering, or related technical field preferred. Relevant full-time employment experience may be considered in lieu of a degree.
• At least 3 years of experience as an IT or network engineer, DevOps engineer, or similar role, with a strong background in server administration, network administration, system software deployment, and application custom software deployment.
• Knowledge of computer hardware and software, including desktops, servers, networking equipment, firewalls, storage devices, operating systems, and application software.
• Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

ADDITIONAL TECHNICAL SKILLS:

General Computer Skills

Expert level Desktop & Server installation, configuration, and maintenance for Windows and Linux.

Proficiency in Bash and PowerShell scripting.

Installation, configuration, and management of system monitoring tools such as Prometheus, Grafana, and/or Icinga.

System imaging using proprietary and/or Microsoft tools.

Disaster recovery best practices.

Windows Server

Microsoft Active Directory, Group Policy Objects

High availability storage, RAID, SAN, NAS, etc.

Best practices for securing server-to-server communications and client access to server resources

Experience with configuration of Microsoft IIS

Experience with installation and configuration of Microsoft SQL & SQL Express databases.

Cloud and Datacenter

Experience with cloud computing platforms including Microsoft Azure

Installing, configuring, and troubleshooting VMware vSphere environments

Networking

L2 & L3 Switching, LAN, WAN, Routing, Firewalls, VPN, VLAN

Cisco Switch and firewall installation, configuration, & monitoring