Provider Services Liaison Improves physician and team understanding of health plan operations and engagement with the health plan. Helps establish significant "mindshare" at all levels within our physician partners by demonstrating and fostering the collaborative relationship we seek with them. Responsible for enabling and encouraging our physicians to be compliant marketers of our health plan. Plays a critical role in fortifying the collaborative relationship with our physicians at the practice level.

• Establishes strong relationships with physicians and their teams/partners.
• Acts as the primary point of contact for health plan operations for a market and cultivates collaborative and influential relationships with each physician/partner.
• Works to enhance relationships. Serves as an internal advocate for the needs of physician practices.
• Increases knowledge of EHI/Lumeris. Works to understand the operating practice and various practice workflows. Provides valuable insight to providers to further their goals and strategies.
• Utilizes knowledge of who to go to for different issues to ensure issues are resolved in a timely manner.
• Helps respond to internal requests (charts, audits, grievances, etc.) and Provider Engagement email bucket.
• Supports other projects as needed which may include handling AEP materials.

• Bachelor's Degree in Healthcare Administration, Business Administration, or other related field or equivalent
• 3 years of relevant experience or the knowledge, skills, and abilities to succeed in the role
• Good understanding of the change management cycle
• Firm understanding of the healthcare industry and current trends
• Working knowledge of any of the following areas: Medicare advantage, Medicare Shared Savings Program (MSSP), managed care regulations, quality reporting, care management, population management, ACO strategy implementation and operations, and supporting providers in risk-based contracts
• Solid client-facing, collaboration, and interpersonal skills with the ability to foster relationships at all levels
• Ability to prioritize workload and meet deadlines while operating in a fast-paced and dynamic environment
• Good critical thinking and problem solving skills, including the ability to understand and utilize basic healthcare metrics
• Solid team work, communication, and presentation skills

• Master's Degree

• While performing the duties of this job, the employee works in normal office working conditions.

• The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

$49,200.00-$63,000.00 St. Louis, MO Full time