WHO WE ARE:Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, Indiana, Kentucky, and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us. We are employee owned and relationship powered.
POSITION SUMMARY
Located at our Byron Center facility, the job coordinator team assists customers through quoting, scheduling, and planning countertop installation. Day-to-day responsibilities include:

• Responding to incoming inquiries and requests in a timely and efficient manner
• Receiving incoming customer quote requests
• Building quotes from residential and commercial blueprints
• Scheduling template creation
• Entering approved orders
• Requesting final confirmation from the customer once template is complete
• Working as a liaison between the fabricator and the customer to schedule transportation and product installation

This position focuses primarily around logistics coordination, but also involves service and support to our customers and sales staff.
At Lumbermen’s, our business is built on relationships. It’s crucial that the person selected to fill this role is a safety-minded team player who gets energy from contributing to collaborative success.
REQUIRED EDUCATION/EXPERIENCE

• High School diploma/GED required
• Prior experience in a high-paced customer service environment desired
• Project planning/scheduling experience desired

REQUIRED SKILLS

• Microsoft Word and Excel proficiency
• Strong communication skills – verbal and written
• Ability to handle multiple tasks simultaneously
• Accuracy and detail-orientation
• Inclination to do things right the first time.

WHAT WE OFFER:
Lumbermen’s exists to enrich the lives of people by intentionally caring for all who experience us. You will experience a different kind of work environment and “family” here and help live out the Lumbermen’s promises of committing to those who count on us, doing what’s right, exercising sound business practices, and earning consideration. Other benefits include:

• A collaborative and supportive work environment
• ESOP (Employee Stock Ownership Plan) – generous company-funded retirement
• Medical, dental, vision, and life insurance
• Flexible spending/health savings account
• 401(k)
• The SOURCE – free and confidential support resources for our team
• Clothing allowance (for applicable roles)
• Paid time off
• Paid holidays
• Training and development
• Advancement opportunities

Lumbermen’s is proud to be a drug and alcohol-free workplace. In addition, Lumbermen’s will not discriminate against any employee or candidate because of race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status. We participate in E-Verify.

Job Type: Full-time