Was the growth potential in your position 86’d like last week’s special? Tired of selling your soul for tip money? Well we have the solution for you! We wanted something that fit right in the middle between professional business culture and the flexibility of the service industry. We wanted a work environment where we could be humans, yet still maintain professionalism and advance our careers. What we’re trying to say is: we hated sitting behind desks too.
Here at Luma Marketing Group, we do things differently. For starters, we offer hands-on individual training so we can ensure each Management Trainee begins with a solid foundation to build on. This environment fosters a supportive culture to our team. No one is ever asked to perform a task without being given proper mentorship and training. In addition, there is no timeline seniority here – all promotions are based on work ethic and results, not clout or nepotism.
Our Management Trainee is responsible for attending necessary training, maintaining professionalism with customers and store-front management, as well as offering relevant products and services based on customer needs. By facilitating retail events hosted for our client, a Management Trainee will be able to build necessary skill sets to further their career.
Management Trainee Responsibilities:

• Provide top notch customer service and support during in-store interactions at large name retailers
• Learn basics of direct marketing sales and services for both in store and direct clients
• With proper training, represent clients by being the name, face, and personality behind the product / services
• Practice clear communication with sales team to address customer’s needs
• Develop personal skill set by attending training and development sessions held both by our own company and clients

Management Trainee Requirements:

• Prior customer service or service industry experience preferred, but not required
• Must be driven and passionate
• Able to maintain deadlines and adjust as needed, based on client demand
• Full time hours with flexible times
• Ability to work both individually and in team environment

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