Are you looking for a new and exciting career in aviation? You will be responsible for the documentary handling of cargo and mail and for providing support and guidance to Office Agents and provide onsite support where applicable?

Lufthansa Cargo is hiring! Come join our Dallas Fort-Worth team! Come and see what we have to offer!

Tasks

Your main tasks include, among others:

• Documentary Acceptances
• Shipment Data Capture
• Prioritization of Export Build-up and Import Breakdown
• Preparation of Export and Import documentation (Manifest, AWBs)
• Handling of irregularities (MSCA, MSAW, FDCA, damages)
• Preparation NOTOC
• Close out flight
• Handling of irregularities (MSCA, MSAW, FDCA, damages)
• Customer contact (Notify customer)
• Hand over AWB and Docs to customer
• Debit charges
• Assists the Cargo Supervisor in monitoring the Office Agent Junior
• Provides feedback to Office Supervisor
• Provides Support to Office Agent
• Supports, cooperates, and communicates with all colleagues
• Participates in staff briefings

* Perform all other duties assigned or delegated by supervisors

Requirements

To be successful in this role, you will need to have a combination of the below requirements:

• High school diploma/GED or equivalent desirable
• 2-3 years’ experience in warehouse handling desirable
• Fluency in English language required
• Qualification according to CHM / GOM required
• MS Office as user
• Strong adaptability
• Strong change management
• Strong written communication
• Strong conceptual thinking/ procedure
• Strong conflict management skills
• Excellent customer orientation
• Excellent customer service
• Excellent commitment
• Strong corporate awareness
• Strong flexibility
• Strong independence
• Strong initiative
• Strong interpersonal skills
• Strong professionalism
• Strong reliability
• Strong responsibility
• Excellent teamwork
• Constant time pressure
• High stress levels
• Must possess a valid driver's license
• Must be willing to work shifts 
• Must possess a legal work permit in the U.S.

 * CV/ Resume required 

About Lufthansa Cargo AG

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.