Lufrankton LLC, is currently seeking a ASSISTANT RESTAURANT MANAGER to join our network!

Location: East Stroudsburg, PA 18301

We’ll let you in on a little secret... while everyone knows that America Runs on Dunkin’, we know that Dunkin’ runs on our incredible employees. Ready to come run with us?

As an assistant restaurant manager, you'll help your restaurant team members make connections with the guests they see every day. Under the leadership of your restaurant manager, you will assist with guest satisfaction, product quality, financial performance and team development. You'll help your team provide a great experience by delivering legendary hospitality, great beverages and food products in a clean restaurant.

Here’s who we’re looking for:
As an assistant restaurant manager, you'll help your restaurant team members make connections with the guests they see every day. Under the leadership of your restaurant manager, you will assist with guest satisfaction, product quality, financial performance and team development. You'll help your team provide a great experience by delivering legendary hospitality, great beverages and food products in a clean restaurant.

• A welcoming, upbeat, positive attitude
• Someone who focuses on providing an exceptional guest experience and a positive working environment for their team
• A leader who thrives in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurant
• A result driven leader who has restaurant experience in: cost, inventory, and shift management
• Someone who loves to motivate, lead and develop their team
• The ability to effectively train others on all aspects of the restaurant's operations
• Under the direction of the Store Manager, an Assistant Manager's responsibilities are to manage the daily operations of a single store. Ensure compliance with standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising. Reliable transportation and a flexible schedule, stand for long periods of time and be able to lift 30 to 50 pounds.

RESPONSIBILITIES:

• Holds the guest as their highest priority and role models exceptional guest service
• Empowers the team to satisfy guests and resolve problems
• Provides leadership to team to ensure communication to guests is clear and orders are accurate, served with quality food and beverages
• Monitors and adjusts the products in the back case according to Dunkin’ Donuts merchandising and product appearance standards
• Ensures service with speed goals, per Dunkin’ Donuts standard, are met throughout each shift at Drive Thru and Front Counter, focusing on effective team service
• Analyzes Guest Satisfaction Survey results to recognize achievement and providing coaching and direction to restaurant team to drive continuous improvement
• Guards the safety and security of the crew members and guests by proactively identifying and addressing opportunities
• Ensures the restaurant meets food safety, sanitation and cleanliness standards at all times
• Maintains and calibrates restaurant equipment
• Provides recommendations to ensure guests receive value for the price and pricing is competitive for market
• Utilizes Red Book or similar tool to track required documentation
• Plans, identifies, communicates, and delegates appropriate responsibilities to team to ensure smooth flow of operations

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. We provide training, competitive salaries, and advancement opportunities as well as a great work environment. Qualified employees may participate in our health, dental and vision insurance program.

Here’s what’s in it for you:
To keep our amazing team running, employees at our Dunkin’ Restaurants enjoy a bunch of great perks:

• Competitive Pay
• Flexible Hours
• Bonus potential
• Educational Discounts
• Opportunities for Career Development & Growth
• Paid Time Off*
• Healthcare*
• Retirement Benefits*
• Life Insurance
• 401k*

*Eligibility requirements and/or restrictions may apply.

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Coffee shop
• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you have a reliable method of transport?
• Are you able to provide proof of eligibility to work in the United States?
• Do you have open availability?

Experience:

• Restaurant management: 1 year (Required)

Work Location: In person