Server Summary

Position starts at $4.00/hour, plus tips

Full/Part Time

Lucy's is a fun, whimsical, family friendly, casual, laid back, neighborhood eatery. An American restaurant offering seasonal contemporary cooking, Lucy's menu is filled with locally sourced food that is made from the heart and served from the heart. We are shared plates, fun cocktails, boozy milkshakes, and a killer wine list with wine on tap. Lucy's radiates good vibes only. That being said, we are looking to add experienced service staff to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important asset. We take great pride in selecting individuals that will help us to achieve our mission.

What will I be doing?

• Greets and welcomes guests with a smile and promptly attends to tables
• Takes food and beverage orders correctly making recommendations if needed
• Serves food and beverages to guests correctly and efficiently
• Serves alcoholic beverages in accordance with federal, state, local, and company regulations
• Shares menu knowledge to assist guests with questions and special requests
• Records orders and transactions in the POS system correctly and timely
• Ensures all product is top quality before serving it to the guest
• Demonstrates effective sales techniques to upsell food and beverage products
• Checks with guests to assure satisfaction with each course and beverage
• Presents guest checks and ensures collections of all monies for full payment of check
• Completes opening and closing side worksheets assigned by management for each shift
• Assists server assistants and other team members with set up and clearing of tables when necessary
• Declares tips according to IRS standards
• Provides for a safe work environment by following all safety and security procedures and rules

To Do This Kind of Work You Must Be Able To:

• Understand and follow detailed instructions
• Provide a professional appearance and manner including dress, conduct, speech, and attitude
• Demonstrate thorough knowledge of all menus, specials of the day, and special promotions.
• Memorize floorplan and seat numbers
• Demonstrate complete knowledge of and comply with service standards for beer, liquor and wine
• Talk to different kinds of people to give information, answer questions, and provide the utmost quality service
• Maintain a clean and neat work area
• Stand or walk for extended periods of time
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Education:

• High school graduate or equivalent GED preferred
• At least six months experience as a server in a restaurant required

In addition, we look for the demonstration of the following key attributes:

• Positivity
• Attention to Detail
• Exceptional Work Ethic
• Dependability
• Guest Centricity
• Adaptability
• Ability to Work as Part of a Team

Benefits:

Full time employees are eligible* for:

• Health, Dental, and Vision Insurance
• Life Insurance
• 401K
• Flexible Spending Account

• Waiting period required for all new employees / waiting period varies by benefit