Management reserves the right to change the essentialduties of this position description from time to time as necessary

POSITION OVERVIEW:

This position works closely with and assists the Slots Manager and Shift Supervisors as needed; participates in the guest dispute resolution process; and is responsible for the day-to-day operations of the Slots floor during the course of his/her assigned shift. May work with other departments on a daily basis; participates in weekly division meetings.S/he ensures adherence to all Casino, State, Federal and Department policies, and procedures.

This position ensures the confidentiality, security and accuracy of guest’s and team member’s records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times.

SUPERVISORY RESPONSIBILITY:

This position directly supervises Slot Supervisors and indirectly supervises Slot Host, Slot Technician I, II, & III.

EDUCATIONAL REQUIREMENTS:

An associatedegree in Business Management or related field and/or a combination of equivalent education and experience will be considered.

SKILL, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS:

A minimum of and three (3) years of casino gaming experience required, plus two (2) years of experience in Video Lottery Gaming.

Must be a creative, innovative, and motivated self-starter, with the ability to recognize and address departmental needs. Have an in depth understanding of Tribal Gaming Regulations and Policies & Procedures for gaming tournaments and promotional drawings. Applicant must be fluent in operating computer hardware and software applications on a regular basis, as well as have interpersonal skills using tact and diplomacy.

Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.

While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.

ENVIRONMENT:

The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position.

Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time, be exposed to noise from slot machines, customers, music and public announcement systems, as is common in a Casino and/or Hotel environment.