Responsibilities:
As a Medical Assistant/Receptionist at our dermatology office, you will play a vital role in ensuring the smooth operation of daily activities. Your responsibilities will include, but are not limited to:

Patient Interaction:

• Greet patients warmly and assist with check-in procedures.
• Schedule appointments, answer phone calls, and respond to inquiries with professionalism.
• Obtain and update patient information accurately.

Administrative Support:

• Maintain organized and up-to-date patient records.
• Assist with insurance verification and billing processes.

Medical Assistance:

• Assist dermatologists with in-office procedures as directed.
• Prepare examination rooms and ensure they are stocked with necessary supplies.
• Preparing instruments and equipment for procedures (such as sutures, sponges, gauze) by assembling, sterilizing and packaging them.
• Disposing of hazardous waste such as needles and expired drugs according to policy guidelines.
• Preparing and restocking exam rooms for the next patient.
• Preparing various forms for insurance billing such as patient accounts, referral forms and pre-certification forms.
• Handling medications such as counting, recording the number of doses given to patients or medical providers and explaining how to take medications.
• Tracking medical provider’s schedule by updating written or electronic charts, checking lab results and responding to messages in email and voicemail.
• Regularly keep equipment clean by wiping down surfaces that come into contact with patients, such as counters, bed rails, and chairs.
• Advising patients on how to care for themselves based on their condition and testing results.
• Educate patients and their families on health conditions, treatment and medications.
• Helping with clerical duties such as completing insurance forms, filing paperwork or typing letters.
• Maintaining inventory of supplies in the exam room, stock area and office by checking supply levels according to inventory sheets.
• Respecting patient diversity regarding culture, race, religion, age, gender, economic status, etc.
• Remaining professional regarding all patient and professional interactions, either written or face-to-face.
• Ensuring a high level of effective interaction with staff and patients to optimize workflow efficiency.
• Completing other duties as assigned, for example, handling paperwork related to payment plans.
• Communicate effectively with patients, providers, and other team members.
• Relay important information to patients regarding prescribed medications and post-care instructions.

Qualifications:

• Preferred: Minimum of 1 year of experience in a dermatology setting.
• Experience with EMA software is a plus.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Willingness to learn and take on additional responsibilities.
• Certification as a Medical Assistant is preferred but not required.

Benefits/What We Offer:

• Competitive pay commensurate with experience.
• Supportive and collaborative work environment.
• Paid time off and holidays.
• Potential for advancement to a lead medical assistant position.

We look forward to reviewing your application and potentially welcoming you to our team dedicated to providing outstanding dermatological care.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount
• Paid time off

Medical specialties:

• Dermatology

Schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office
• Private practice

Ability to Relocate:

• Jamaica, NY 11432: Relocate before starting work (Required)

Work Location: In person