Barista
Job Description

“Purposefully serve Columbus, Indiana with the highest customer care, the best specialty coffee, and an amazing environment to gather community.”

Summary:

The barista is responsible for serving all products with friendly, individualized attention towards each customer. You are also responsible for educating customers about our premium coffees, teas, and food.

*Requirements, Qualifications & Physical Demands:

* * Entry level position. * Regularly required to lift and/or move items up to 30

• Runs errands, when needed, to pick up supplies pounds. and/or product. * Must be able to problem solve and troubleshoot in
• May work special events, as needed. various unknown situations with company value in
• Maintains positive company morale and professional mind attitude. * Regularly required to handle food and hot beverages.
• Must be able to work overtime, as needed. * Enhances coffee shop reputation by accepting own-
• Excellent verbal and written skills. ership for accomplishing new and different requests;
• Well-organized and detail-oriented. exploring opportunities to add value to job accom-
• Regularly required to stand, walk, talk and hear. plishments.

Position Requirements
You are an active, growing, and vibrant contributor to the Lucabe team. You carry out all job requirements with a passion to carry forth the Lucabe mission.

• Ensures that all customers are educated on our * Accurately rings sales orders into cash register and products and services. counts back change to customers in a courteous

• Maintains the highest quality, consistent product and friendly manner. standards. * Answers telephone in a courteous and friendly man-

• Follows all Company drink recipes and procedures. ner including, but not limited to, giving store greet-
• Develops an understanding of coffee and tea regions ing, directions to store location, and receiving and and the various differences in flavor and blends. filling customer orders.
• Begins to educate themselves on the various types * Answers customer questions regarding coffee of coffee, tea products, blends and roasts. blends, preparation, and product freshness.
• Proficiently prepares blended and cold drinks pro- * Weighs, grinds and packs coffee per customers’ vided by the store. orders
• Greets all customers with fast, friendly, personalized * Sells and serves baked goods and miscellaneous service and develops a rapport with customers by food items to customers. learning their names, favorite drinks and food items. * Maintains efficient, friendly service.

• Verbally receives and calls back customer orders in a * Restocks shelves when necessary. friendly manner. * Routinely cleans the bar area, floor, windows and

• Reports all customer complaints to manager on duty. grinders, and takes out trash, etc.
• Responds proactively to prevent customer service * Assists in the distribution of weekly shipments.

situations.

*Full job expectations, requirements, and more please reference the hand book.

Work Remotely

• No

Job Type: Full-time

Pay: $12.00 - $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Restaurant type:

• Coffee shop

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Application Question(s):

• Why do you believe you are a good fit to join the Lucabe team?
• Why do you want the barista position?
• We work very hard to maintain an amazing environment for our staff and community. Tell us more why we seem like a good fit for you?
• What is your weekly availability and how many hours do you desire to work?
• When would you be able to start?

Shift availability:

• Day Shift (Required)

Work Location: Multiple locations