About Us:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree a Larsen & Toubro Group company combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit

Job Title: ServiceNow Technical Architect

Work Location: Houston, TX (Hybrid)

Roles & Responsibilities:

• Experienced in end to end ServiceNow implementation and integrations with other 3rd party platforms.
• Experienced in leading solution designs & implementation of complex ServiceNow projects. Familiar with playing the Architect role.
• Working experince in various ServiceNow modules mainly ITSM & CSM, ITOM, HRSD, etc.
• Minimum 10-14 years working experience with ServiceNow platform playing different roles such as developer, consultant, architect, in enterprise-wide, multi-tier ServiceNow production environment.
• At least 14-16 years of experience in the IT Industry Experience
• Working knowledge of cloud scripting languages preferably JavaScripts, JSON.
• Hands-on experience integrating ServiceNow with external systems like AD, SCCM, Monitoring tools, Cloud platforms like AWS, Azure, B2B etc
• Solid knowledge of JavaScript, HTML, CSS.
• Extensive understanding of REST, SOAP, IntegrationHub concepts, OAuth 2.0, etc.
• Client Side and Server-Side Scripting i.e. Catalog Client Script, Business Rules, Script Actions, Script Includes, etc.
• Client and Server APIs i.e. GlideDialogWindow, GlideForm, GlideAggregate, GlideRecord, etc.
• Should be able to design intelligent integration solutions for reusability
• Excellent time management, organizational skills, crisis management and problem-solving skills are essentials
• Good oral and written communication skills Strong analytical, teamwork and customer engagement skills
• Must be willing to teach and share all knowledge with team members and other operational teams

Certification :

• ServiceNow Administration certification (Must Have)
• ServiceNow Certified Implementation specialist (Various Tracks) (Must Have)
• Other industry certifications for integration technologies (Good to have)
• ServiceNow Master Architect Certification (Good to have)
• Agile Certifications

Required Skills -

• Good understanding of CSM & ITSM Good understanding of ServiceNow Platform features such as Predictive Intelligence, Virtual Agent, Performance Analytics, etc. Good Integration technology knowledge
• Good understanding of programming languages - JS, Java, Python and other industry technologies
• Reporting, Analytics & Dashboards
• Excellent understanding of Business Rules, Client Scripts, UI Policies, UI Actions, ACLs & Best Practices
• Notifications & Workflows
• Import Sets, Tranform Maps
• Agile Delivery, Scrum methodology

Soft Skills -

• Strong communication
• Team managing skills
• Creative and solution driven
• Problem Solver

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ( LTIM ):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Safe return to office: In order to comply with LTIMindtree s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree s applicable processes.