1 PIV Issuance Office Staff (FT) Job in Washington, DC

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PIV Issuance Office Staff (FT)

LS3 Odenton

Washington, DC | Full Time

$111k-139k (estimate)

1 Month Ago

PIV Issuance Office Staff (FT)

LS3 Odenton Washington, DC

$111k-139k (estimate)

Full Time 1 Month Ago

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LS3 Odenton is Hiring a PIV Issuance Office Staff (FT) Near Washington, DC

Summary of Duties include, but are not limited to:

Conduct and assist with PIV card enrollments, activations, and updates for customers. Use the scheduling tool for customer appointments. Ensure the PIV scheduling calendar provides adequate time to complete the required process and ensures the availability of the system.
Conduct card life cycle management actions to include, but not limited to, reprints (defective/damaged PIV cards), reissues (name changes, lost/stolen, expired certificates), and card renewals.
Conduct sponsorship duties such as corrections of information in the database and coordinate actions with the Help Desk.
Perform inquiries within the applicable systems and databases such as JSTARS, PIPS, and DICAM to determine the status of applicants' PIV cards.
Provide weekly updates to the Program Manager on applicant status inquiries and corrective actions taken to correct any problems. Submit the weekly report on a spreadsheet via email.
Conduct Sub-Agency Transfer Requests and notify the requestor when the action has occurred. Make notifications of completion or issues that arise via email.
Conduct employment termination actions on PIV cards for individuals that are no longer employed.
Recommend role assignments after verifying that training requirements have been met. Forward verified requests to the PIV Program Manager, Chief, Physical Security, or the Assistant Director.

Minimum Requirements:

Bachelor’s degree with 2 years of experience or if no bachelor's degree, 4 years’ experience operating a help desk responsible for the identification, prioritization, and resolution of reported issues.
Extensive knowledge of Personal Identification Verification (PIV) sponsoring, registration, and authentication.
Familiarity with GSA USAccess stations.

Working Conditions: