Do you a have an interest in helping Financial Advisors build extraordinary businesses? Are you a self-starter who is solution-oriented to drive results?

Are you ready to transform a process and be part of a team delivering creative solutions to help Financial Advisor’s grow their practice?

If so, this role gives you the opportunity to join a start-up minded team to drive critical initiatives within LPL Financial!

LPL Financial (Nasdaq : LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around.

Today, LPL is a leader* in the markets we serve, supporting more than 20,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide.

We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor.

At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice.

And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Investor Focus Solutions is a part of the LPL Services Group (LSG), a growing professional services company within LPL Financial that helps advisors and institutions execute on their biggest opportunities.

Our human-led, tech-enabled services help our customers deliver great financial advice and run thriving businesses. Over 500 employees strong, we come to work each day dedicated to making an impact in lives of advisors, institutional partners, and investors.

Job Overview :

Part of LPL’s Planning and Advice Services group, the Investor Focused Solutions (IFS) team plays a central role in helping advisors reshape their practices by serving end-investors on their behalf using a virtual call center model.

We are looking for a Senior Analyst to provide our Financial Advisors and Institutions with a great experience as they partner with IFS to optimize their practices and programs.

The Senior Analyst will partner with Advisors, IFS, and various departments to transfer end-investors to Investor Focused Solutions.

In this role, you will also be expected identify opportunities for process and experience improvement, as well as collaborate effectively with internal partners for problem resolution.

Responsibilities :

Coordinate with Financial Advisors and Institutions to facilitate the transfer of end-investors from their practice to Investor Focused Solutions

Ensure a smooth and efficient transition experience by communicating with all stakeholders, resolving any issues, and providing timely updates

Monitor and track the progress and status of each transition case using various tools and systems

Introduce and / or improve upon organizational processes, procedures and communication practices for optimized efficiency and connectivity

Partner with product managers, developers, sales and distribution, and other stakeholders to drive outcomes that meet customer expectations and requirements

What are we looking for?

We want strong collaborators who can deliver a world-class advisor experience . We are looking for people who thrive in a fast-paced environment, are advisor-focused, team oriented , and are able to execute in a way that encourages creativity and continuous improvement .

Requirements :

3-7 years of experience in the Financial Services industry preferably as a wholesaler, wealth consultant / practice management, advisor, or recruiter

Bachelor’s degree in a related field

Core Competencies :

Excellent verbal and written communication skills, with the ability to effectively communicate to various levels of staff and leadership

Demonstrated customer service success

Have a bias for action, execute on deliverables and meet key deadlines

Positive attitude and ability to adapt to various situations

Team oriented and able to work effectively with cross-functional team

Solution oriented with strong ability to collaborate within and outside the firm

Preferences :

Proficient in Microsoft PowerPoint, Excel, and Word

Experience with SmartSheet, Salesforce, Jira

FINRA SIE, Series 7 and 66 (or both 63 and 65)

Pay Range :

$74,680-$112,020 / yearActual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location.

Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more.

Your recruiter will be happy to discuss all that LPL has to offer!

Why LPL?

We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.

We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL? Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits? Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews :

LPL will only communicate with a job applicant directly from an @lp lfinancial.com email address and will never conduct an interview online or in a chatroom forum.

During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.

Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

Last updated : 2024-04-23