Job Summary The primary purpose of this role is to deliver white glove service and support Executive Leadership, all ELT and SVP staff. This includes assisting (and occasionally delivering more independently at smaller project component scale) more senior level engineers with infrastructure planning, engineering, and architecture for assigned systems. This role typically supports projects being led by others or works on smaller project components with some oversight and guidance from more senior level engineers. This role occasionally delivers smaller project components independently. This role is expected to support multiple platforms within a infrastructure engineering domain (e.g., network, storage, platform, database, middleware).

Key Responsibilities

• Implements somewhat complex solutions requirements and functional specifications that support integrated and sustainable designs for designated infrastructure systems independently with guidance as needed

• Collaborates with other engineers to ensure flexible, scalable, and maintainable infrastructure systems are delivered

• Works with more senior level engineers to provide recommendations and input on options, risks, and benefits for infrastructure systems designs

• Writes and reviews clear technical specifications and documentation

• Develops or modifies infrastructure solutions within designated computing environments

• Develops and validates basic system design prototypes, ensuring system designs adhere to company architecture standards

• Builds basic hardware and/or software configurations and prepares system components for installation to the infrastructure

• Develops, validates, and executes basic infrastructure tests to identify system errors and ensure solutions meet functional specifications

• Delivers the validation and testing of smaller, more basic components of larger infrastructure systems and revises key system components based on test results as appropriate

• Supports the implementation and maintenance of assigned enterprise infrastructure systems to ensure successful deployment and operation by developing and documenting detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services

• Collaborates with Technology partners to help define and understand target strategies

• Evaluates new service options, identifies issues and impacts

• Provides post-implementation support, making system enhancements as needed

Required Qualifications
• Bachelor's Degree in Computer Science, CIS, or related field (or equivalent work experience in a related field)
• 2 years of experience in an IT support environment with technical experience in distributed technologies and systems development
Preferred Qualifications
• Master's Degree in Computer Science, CIS, or related field
• 2 years of experience leading projects with or without direct reports
• 2 years of experience working in a large matrixed organization
• 2 years of experience working with third party IT vendors and/or systems solution providers 
• 2 years of experience writing technical documentation in an infrastructure development environment 
• 2 years of IT experience in the retail industry

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.