1001 Johnnie Dodds Blvd., Mt Pleasant, SC 29464

AUTOMOTIVE PARTS COUNTER PERSON

Low Country Volkswagen has a strong and committed staff with many years of experience satisfying our customers’ needs. We believe that culture makes a difference. Our company’s core focus is building relationships that last, with our employees, customers, and community.

What we offer:

• Generous salary
• Immediate opening
• 401(k) retirement plan
• Health, dental and vision insurance benefits
• Friendly and positive work environment
• Advancement opportunities
• Hard work is appreciated and rewarded

Responsibilities - Parts Counter Person:

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
• Inform customers of companion part requirements while ensuring the customer is exposed to the full product line
• Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
• Pull and fill orders from stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Pull orders and ensure all parts are tagged with customer names and job number
• Follow department policy and instructions on the special ordering of parts, plus S.O. aging
• Follow up on back-ordered parts and replenishes assigned inventory daily
• Makes sure all internal requests for parts are billed on service repair order
• Receive payment from retail and wholesale customers or obtain credit authorization
• Excellent communication and customer service skills, and able to maintain a professional image and demeanor
• Ability to multi-task in a fast-paced environment
• Willingness to receive training in all aspects of parts department
• Work together as a team to maximize business

Qualifications and Requirements - Parts Counter Person:

• Auto parts experience is required
• Volkswagen Automotive experience is a plus, not required
• Prompt and dependable work attendance
• Energetic, friendly and good customer service skills
• Strong computer and phone skills is required (Internet, MS Outlook)
• Proficient in CDK DMS is a plus, not a requirement
• Valid driver's license and clean driving record required
• Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.