1 Service Advisor - Truck Care Job in Elkhorn, WI
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Service Advisor - Truck Care
$66k-79k (estimate)
Full Time | Consumer Services
3 Weeks Ago
Love's Travel Stops is Hiring a Service Advisor - Truck Care Near Elkhorn, WI
Req ID: 427257
Address: 100 E. Commerce Ct Elkhorn, WI, 53121
Welcome to Love’s!OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager.
SUMMARY: Seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. Responsibilities include exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
FUNCTIONS:
ENVIRONMENT: Job involves exposure to outdoor elements, fumes, particles, moving mechanical parts, vibration, noise, dirt, dust, grime, grease, oil, gas, and cleaning solutions.
TRAVEL: No travel is expected for this position.
EEO STATEMENT: Love’s Travel Stops Inc. and Its Affiliates provide equal employment opportunities, complying with applicable laws governing nondiscrimination based on race, color, religion, gender, age, national origin, disability, or genetics. This policy applies to all aspects of employment.
Job Function(s): Truck Tire Care
Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we have provided customers with highway hospitality and “Clean Places, Friendly Faces.” We are passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly.
The Love’s Family of Companies includes:
Address: 100 E. Commerce Ct Elkhorn, WI, 53121
Welcome to Love’s!OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager.
SUMMARY: Seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. Responsibilities include exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
FUNCTIONS:
- Maintain a safe and clean facility.
- Greet customers, address vehicle service needs, and document issues.
- Provide detailed repair cost estimates, sales promotions, and obtain necessary approvals.
- Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
- Handle customer complaints and resolve concerns.
- Education: High School Diploma or equivalent preferred.
- Experience: 6 months in customer service or sales preferred.
- Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
- Skills: Excellent communication and interpersonal skills with a customer satisfaction focus.
- Strong organizational and multitasking abilities with attention to detail.
- Effective teamwork skills.
- Physical Demands: Regular talking and hearing. Active involvement requiring standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.
ENVIRONMENT: Job involves exposure to outdoor elements, fumes, particles, moving mechanical parts, vibration, noise, dirt, dust, grime, grease, oil, gas, and cleaning solutions.
TRAVEL: No travel is expected for this position.
EEO STATEMENT: Love’s Travel Stops Inc. and Its Affiliates provide equal employment opportunities, complying with applicable laws governing nondiscrimination based on race, color, religion, gender, age, national origin, disability, or genetics. This policy applies to all aspects of employment.
Job Function(s): Truck Tire Care
Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we have provided customers with highway hospitality and “Clean Places, Friendly Faces.” We are passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly.
The Love’s Family of Companies includes:
- Gemini Motor Transport, one of the industry’s safest trucking fleets
- Speedco, the light mechanical and trucking service specialists
- Musket, a rapidly growing, Houston-based commodities supplier and trader
- Trillium, a Houston-based alternative fuels expert
Job Summary
JOB TYPE
Full Time
INDUSTRY
Consumer Services
SALARY
$66k-79k (estimate)
POST DATE
05/20/2024
EXPIRATION DATE
06/28/2024
WEBSITE
loves.com
HEADQUARTERS
SAN ANTONIO, TX
SIZE
7,500 - 15,000
FOUNDED
1964
TYPE
Private
CEO
BOB HALLMAN
REVENUE
$5B - $10B
INDUSTRY
Consumer Services
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About Love's Travel Stops
Love's owns and operates a chain of convenience stores and fuel stations.
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