About us

Louisville Prosthetics is a small, family owned company, providing custom prosthetics for three generations. We pride ourselves on our patient-centric commitment to care, focusing above all else on the needs of our patients. We are a fun, close-knit group, and are excited to add new team members to our relaxed, family-like atmosphere.

Duties-

- Greet and check-in patients, ensuring accurate and up-to-date information is obtained
- Schedule patient appointments and manage the office calendar

-Following up with new and prospective patients; provide them information to help them understand next steps

-Calling patients to remind them of upcoming appointments

-Coordinate with PCP and PMR offices to obtain necessary documents for supplies

-Communicate with VA rehab for authorization and MD evaluations

-Gathering and submitting documentation for appealing authorization denials

-Negotiating authorization and payment with Workers Compensation adjusters

-Obtaining necessary information to fulfill requests for Darcos and submitting invoices

-Submitting requests for medical records

-Working to obtain prescriptions to ensure timely delivery

-Coordinating pick-up or shipping of certain supplies

-Keeping exam rooms clean and sanitized

-Escort patients to exam rooms and assist patients with wheelchairs
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Assist with medical record management- including filing, scanning, and organizing documents
- Obtain Prior Authorization and process necessary paperwork
- Collect patient payments and provide receipts
- Maintain cleanliness and organization of the reception area and waiting room
- Collaborate with providers to ensure smooth patient flow and efficient office operations

-Monitoring and ordering office supplies
- Adhere to HIPAA regulations to protect patient confidentiality

Requirements-

- High school diploma or equivalent required; additional education or certification in medical office administration is a plus
- Previous experience working in a medical office setting is preferred
- Knowledge of medical terminology and procedures is highly desirable
- Proficiency in using office software applications, such as Microsoft Office
- Familiarity with electronic health record systems is a plus
- Excellent interpersonal skills and ability to communicate effectively with patients, staff, and healthcare providers
- Strong attention to detail and organizational skills to maintain accurate records and schedules
- Ability to multitask and prioritize tasks in a fast-paced environment

-Goal driven with effective time management skills

-Ideal candidates are compassionate and energetic

- Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality

**This position will require time to be split between two office locations on fixed days**

Compensation-

-Salary $38-43,000.00 based on experience

-Employer-sponsored Health, Vision, Dental, and Life insurance

-401k

-401k matching and profit sharing

-Two weeks initial PTO with increase based on time with the company

-Year-end Bonuses

Job Type: Full-time

Pay: $38,000.00 - $43,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday

Work Location: In person